1.
What is the etymological root of the word 'ethics'?
→ Greek word 'ethikos' meaning 'relating to character', rooted in 'ethos'.
2.
Why is ethics operational core to banking, not optional?
→ Banking collapses without public trust; no balance sheet survives loss of confidence.
3.
What are the three questions ethics continuously seeks to answer?
→ What are moral standards? Why are those standards? How do people practice them?
4.
Define ethics using the 'public test' according to Deepak Parekh.
→ Not doing something one would be ashamed of if it becomes public.
5.
List the five objectives of ethics using the D-N-E-P-E mnemonic.
→ Diagnostic, Normative, Evaluative, Prescriptive, Expressive.
6.
Is ethical conduct necessarily legal conduct in banking?
→ No. A bank can comply legally but act unethically, e.g., mis-selling unsuitable products.
7.
How does Adam Smith's 'invisible hand' relate to business ethics?
→ Market exchange benefits both parties; ethics ensures doing well by doing good, not harm.
8.
Is ethics a cost or competitive advantage in banking?
→ Long-term competitive advantage: ethical banks earn trust, lower scrutiny, higher loyalty.
9.
Who benefits from ethical banking conduct?
→ Customers, employees, regulators, government, investors, and society all gain trust and value.
10.
Why did ethics evolve in human society historically?
→ To prevent violence, establish order, enable peace, and allow productive work and growth.
11.
What did Socrates believe about virtue and the examined life?
→ Virtue is knowledge; an unexamined life is not worth living.
12.
What is Aristotle's core ethical contribution?
→ Virtue ethics: a life lived according to virtues is the best life.
13.
How did Thomas Hobbes shift modern ethical thought?
→ Ethics grounded in social contract and human nature, not divine command.
14.
What are the key ethical commitments of Indian democracy per Constitution?
→ Free elections, tolerance, Fundamental Rights, rule of law, citizen participation.
15.
How does India's plural society affect ethical standards?
→ Multi-religious, multi-ethnic, multi-lingual with traditional to modern value systems.
16.
Distinguish ethics from a mere emotional expression.
→ Ethics is rational analysis concluding what decides right/wrong behavior, not 'be good' sentiment.
17.
Define welfare state and its ethical obligation in banking context.
→ State has ethical duty to promote citizen well-being; banks must serve weaker sections via PSL, subsidized healthcare, social security schemes.
18.
What is Priority Sector Lending (PSL) in Indian banking?
→ Regulatory mandate compelling banks to lend to agriculture, MSMEs, weaker sections—embedding welfare ethics into financial regulation.
19.
Distinguish religious authority from ethical authority.
→ Religious authority: from scripture/faith. Ethical authority: from reason and well-being of others. One can be religious yet unethical, or ethical yet non-religious.
20.
What does law codify, and what are its three limits?
→ Law codifies moral standards. Limits: slow (morality evolves faster), incomplete (cannot anticipate all scenarios), minimum (sets floor, not ceiling).
21.
What is the 'newspaper rule' for workplace ethics?
→ If an act would embarrass you on tomorrow's front page, it is unethical—irrespective of legality.
22.
List four common workplace ethical dilemmas in banking.
→ Personal work during office hours, taking credit for colleague's work, inflated medical claims, misuse of customer data.
23.
What is the ethical difference between legal compliance and ethical excellence?
→ Legal compliance is minimum standard; ethical excellence demands going beyond law. All illegal acts are unethical; not all unethical acts are illegal.
24.
How does RBI Digital Lending Guidelines address algorithmic fairness?
→ Requires AI/ML credit-scoring models be fair, explainable, non-discriminatory—encoding ethics into model governance.
25.
What are penalties under DPDP Act 2023 for data breaches?
→ Penalties up to ₹250 crore; translates ethical principle 'do not misuse customer data' into binding law.
26.
What does RBI's whistle-blower framework institutionalize?
→ Robust mechanisms with confidentiality and retaliation protection—institutionalizing ethical duty to report wrongdoing without fear.
27.
What is the core distinction between morality and ethics?
→ Morality: actual code of conduct a community lives by. Ethics: systematic study and justification of that code.
28.
Define Velasquez's three elements of systematic ethical enquiry.
→ What are moral standards? Why are they standards? How do people practice them?
29.
What is virtue ethics per Aristotle?
→ Life lived in accordance with virtues is best human life; ethical character cultivated by habit produces ethical action.
30.
List five objectives of ethics.
→ Diagnostic (judge behaviour), normative (establish standards), prescriptive (recommend conduct), investigative (explore foundations), descriptive (describe practices).
31.
How does bundled consent in mobile apps conflict with ethics?
→ Legally compliant but unethical: law sets minimum; informed and free consent is ethical floor, not forced consent bundled with service denial.
32.
What should a loan officer do under pressure to sanction weak loan?
→ Document weaknesses in writing, escalate formally through whistle-blower channel—combining institutional duty with ethical responsibility.
33.
Why is structured deposit product with hidden fees unethical despite legal disclosure?
→ Mere legal compliance insufficient; fairness and genuine informed consent are higher ethical standards—illustrating illegal ≠ unethical relationship.
34.
Define ethics in one sentence per the chapter.
→ Rational, systematic enquiry into standards of right and wrong human conduct in action.
35.
How do ethics and law relate?
→ Law sets the minimum floor; ethics demands conduct beyond legal compliance.
36.
Distinguish morality from ethics.
→ Morality is what is practised; ethics is rational study, evaluation, and justification of practice.
37.
Name Velasquez's three ethical framework questions.
→ What is the ethical issue? Why does it matter? How should one act?
38.
List five objectives of ethics per the chapter.
→ Diagnostic, Normative, Evaluative, Prescriptive, Expressive — never punitive.
39.
What is Aristotle's core ethical principle?
→ A life lived according to virtues is the best human life; virtue creates eudaimonia.
40.
How do religion and ethics differ in authority?
→ Religion derives authority from faith; ethics derives from reason and others' well-being.
41.
What does DPDP Act 2023 penalise regarding customer data?
→ Selling or misusing customer database for third-party marketing; penalties up to ₹250 crore.
42.
Is consent obtained via bundled, take-it-or-leave-it terms ethical?
→ No. Ethical consent requires both informed and free agreement, not just disclosure.
43.
Can a deeply religious person act unethically?
→ Yes. Religion and ethics draw different authority; they can diverge in practice.
44.
Is petty misappropriation of office resources ethical?
→ No. Small in value but large in implication — breach of fiduciary duty and integrity.
45.
What link exists between India's welfare state and banking?
→ Directive Principles operationalised through PSL, PMJDY, APY — banks must serve weaker sections.
46.
Name the commercial value of ethics in banking.
→ Long-term competitive advantage: deposit retention, lower regulatory scrutiny, employee engagement.
47.
How should a junior officer handle supervisor misconduct?
→ Document and escalate formally through institutional channels, not wilful blindness or polite refusal.
48.
What is the origin of formal ethics?
→ Greek philosophy (Sophists onwards); medieval era: religious ethics; Hobbes: modern ethics.
49.
Is aggressive marketing without ethics compatible with trust?
→ No. Aggressive marketing minus ethics destroys trust over time and undermines competitive advantage.
50.
Attribute: 'A life lived according to virtues is best human life.'
→ Aristotle — virtue ethics and eudaimonia.
51.
What is the etymological origin of the word 'Ethics'?
→ Derived from Greek 'ethikos', meaning relating to character; root word 'ethos'.
52.
How does Bernard Williams define ethics?
→ Ethics addresses the broad question: 'How should one live?'
53.
What is Aristotle's core thesis on ethics?
→ A life lived in line with virtues is the best, happiest, most flourishing human life.
54.
Define ethics vs. morality.
→ Ethics = rational study and justification of conduct; Morality = actual practices a community lives by.
55.
What is the key difference between ethics and religion?
→ Religion derives authority from faith; ethics derives authority from reason. One can be ethical without being religious.
56.
What is the key difference between ethics and law?
→ Law is enforceable by state; ethics is not. All illegal acts are unethical, but not all unethical acts are illegal.
57.
Name the five objectives of ethics in order.
→ Diagnostic, Normative, Evaluative, Prescriptive, Expressive.
58.
What does the Diagnostic objective of ethics accomplish?
→ Studies human behaviour and assesses whether it is moral or immoral—a fact-finding goal.
59.
What does the Normative objective of ethics accomplish?
→ Establishes moral standards and norms of behaviour that ought to apply to everyone in similar situations.
60.
What does the Prescriptive objective of ethics accomplish?
→ Prescribes moral behaviour—tells us how we ought and ought not to behave.
61.
What does the Expressive objective of ethics accomplish?
→ Expresses opinions about human conduct and articulates the collective moral voice of society.
62.
What is the Descriptive Method in ethics?
→ Empirically describes prevailing moral practices without judging them; useful for sociology and anthropology.
63.
What is the Normative/Comparative Method in ethics?
→ Compares different ethical systems, evaluates reasoning, and arrives at principles guiding conduct.
64.
Define Thomas Garrett's view of ethics.
→ Science of judging human ends and means—the art of controlling means to serve human needs.
65.
How does business ethics relate to competitive advantage?
→ Doing well by doing good; ethical conduct is a long-term competitive advantage, not a luxury.
66.
What is Deepak Parekh's test for ethical conduct?
→ Don't do anything you would be ashamed of if it became public—the 'newspaper test'.
67.
What welfare-state ethical duty do Indian banks bear?
→ Serve weaker sections through Priority Sector Lending (PSL), regardless of bank ownership.