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B Human implications of organization
What does 'human implications of organization' primarily refer to in the context of bank management?
It refers to the impact that organizational structure, culture, policies, and processes have on the behavior, attitudes, motivation, and performance of employees within a bank.
What is the concept of 'organizational citizenship behavior' in banks?
Voluntary employee actions that benefit the organization beyond formal duties.
How does organizational structure influence employee behavior in banks?
Organizational structure determines authority relationships, communication channels, and work responsibilities, which directly affect employee motivation, job satisfaction, and performance.
What does 'organizational entropy' mean in a banking institution?
Tendency of organizations to decline in efficiency without active management intervention.
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