📝 One-liners · 70 cards
Employees Feedback Reward System
What are the two levels of employee feedback collection in banking?
Formal (instrument-based, documented) and informal (observation-based, undocumented).
State the Litwin–Stringer 9-dimension mnemonic for climate survey.
S–R–R–R–W–S–S–C–I: Structure, Responsibility, Reward, Risk, Warmth, Support, Standards, Conflict, Identity.
Which Litwin dimension do examiners frequently confuse with Reward in MCQs?
Standards (dimension 7) is swapped with Reward & Recognition (dimension 3).
Define compensation in banking context.
Money/remuneration for work plus organisational benefits: PF, gratuity, medical, LTC, allowances, retirement contributions.
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