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22 D Artificial intelligence

What is Artificial Intelligence (AI) in the context of banking?
AI in banking refers to the use of machine learning, natural language processing, and related technologies to automate decision-making, detect patterns, and enhance financial services delivery.
What is 'machine learning' and how does it differ from traditional programming in banking?
ML learns from data patterns without explicit rule programming.
Which RBI guideline provides the primary regulatory framework for the use of AI and ML in Indian banking?
RBI's Master Direction on IT Governance, Risk, Controls and Assurance Practices (2023) and its guidelines on digital lending and model risk management collectively govern AI use in Indian banks.
What is 'neural network' architecture and what banking tasks does it perform best?
Layered nodes mimicking brain; best for image recognition and fraud detection.
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