📝 One-liners · 48 cards

Operational Risk and Integrated Risk Management

People-oriented?
Negligence, incompetence, insufficient training, integrity issues, key-man risk.
Process-oriented (Transaction-based)?
Business-volume fluctuations, organisational complexity, product complexity, major change events.
Process-oriented (Operational-control-based)?
Inadequate segregation of duties, lack of management supervision, inadequate procedures.
Technology-oriented?
Poor IT / telecom, obsolete applications, lack of automation, information-system complexity, poor design / development / testing.
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