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RESERVE BANK - INTEGRATED OMBUDSMAN SCHEME, 2021
When was the Reserve Bank - Integrated Ombudsman Scheme (RB-IOS) launched?
The RB-IOS was launched on November 12, 2021, consolidating three earlier ombudsman schemes into a single unified framework.
Who is the Appellate Authority under the RB-IOS, 2021?
Deputy Governor of Reserve Bank of India
Which three earlier schemes were merged to form the Reserve Bank - Integrated Ombudsman Scheme, 2021?
The Banking Ombudsman Scheme, the Ombudsman Scheme for Non-Banking Financial Companies, and the Ombudsman Scheme for Digital Transactions were merged into RB-IOS 2021.
What is the maximum time limit for the Ombudsman to resolve a complaint under RB-IOS, 2021?
Within three months from receipt of complaint
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