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Business Process Reengineering & Banking Automation

What is Information System (IS)?
is the digital nervous system of a modern bank.
What is Information System?
is a combination of software, hardware, and telecommunication networks that an organisation uses to collect useful data, especially in an organisation.
5 (Apex) — System / Primary User / Type of Decision / Time Horizon?
System: ESS / EIS — Executive Support / Information System; Primary User: Top management (MD, CFO, CRO); Type of Decision: Unstructured / strategic; Time Horizon: 1 – 5 years
4 — System / Primary User / Type of Decision / Time Horizon?
System: DSS — Decision Support System; Primary User: Middle / senior management; Type of Decision: Semi-structured; Time Horizon: Months – year
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