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Banking Ethics - Changing Dynamics
What is the root cause of the 2008 global financial crisis from an ethical perspective?
Systemic ethical failures — including excessive risk-taking, mis-selling of complex products, conflicts of interest, and poor governance — driven by short-term profit incentives over long-term stability.
What is Banking 4.0 as described in the evolution model of banking?
AI-platform-driven banking delivering agile, scalable and resilient outcomes.
Which ethical problem is defined as selling financial products that are not suitable or appropriate for the customer?
Mis-selling — recommending or selling products without regard for the customer's actual needs, risk profile, or financial understanding.
What is Banking 1.0 characterized by in the chapter's evolution model?
Mainframe system of record — the earliest digital banking generation.
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