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Discipline, Misconduct and Domestic Enquiry
Define grievance per Keith Davis.
Any real or imagined feeling of personal injustice concerning employment relationship.
Name three source-buckets of grievances.
Management-oriented, Employee-oriented, Union-oriented (M-E-U triangle).
What causes management-oriented grievances?
Loosely-knit policies, supervisor attitudes, discrimination, union-affiliation bias.
List two effects of unattended grievances.
Industrial unrest, strikes, low morale, productivity drop, rival unions exploit vacuum.
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