📝 One-liners · 65 cards
COMMUNICATION
What is the primary purpose of communication in an organizational context?
Communication in an organization serves to transmit information, ideas, instructions, and emotions between individuals or groups to coordinate activities and achieve organizational goals.
What is the 'channel' in the communication process model?
Medium through which a message is transmitted to receiver.
What are the two broad categories of communication channels in an organization?
Organizational communication channels are broadly classified as formal channels (official, structured paths like memos, reports, official meetings) and informal channels (grapevine, casual conversations).
What is meant by 'grapevine communication' and is it always harmful?
Informal network; not always harmful, can spread useful information.
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