📝 One-liners · 59 cards
Employee Grievance Redressal and Discipline
Dissatisfaction — Meaning / Status?
Meaning: A state or feeling of discontent — whether expressed or not.; Status: Internal, often unspoken
Complaint — Meaning / Status?
Meaning: Dissatisfaction made known by one employee to another (peer-to-peer).; Status: Verbalised but informal
Grievance — Meaning / Status?
Meaning: Dissatisfaction related to the work situation brought to the notice of management.; Status: Formal, demands redressal
What is Grievance Redressal Procedure (GRP)?
is a formal, time-bound problem-solving framework — usually negotiated between management and the recognised union — that lets parties resolve their differences peacefully and expeditiously.
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