📝 One-liners · 66 cards
EMPLOYEE GRIEVANCE REDRESSAL AND DISCIPLINE
What is a grievance in the context of employee relations?
A grievance is any real or perceived dissatisfaction or discontent felt by an employee regarding their work, working conditions, or treatment, which they believe to be unfair or inequitable.
What is the IBA Model Grievance Procedure primarily designed to achieve?
Speedy and equitable resolution of employee grievances
What is the primary objective of a grievance redressal procedure in banks?
The primary objective is to provide a systematic, fair, and speedy mechanism to resolve employee complaints, thereby maintaining industrial harmony and preventing escalation of disputes.
Within how many days must a supervisor respond to a grievance at the first level?
Seven working days from receipt of grievance
🔒
Unlock 66 revision one-liners
Interactive flashcard deck — flip every card to drill questions and answers, mark the ones you got wrong, and revise smarter for EMPLOYEE GRIEVANCE REDRESSAL AND DISCIPLINE.
🪙
Unlock cost
300 coins
30-day access · re-unlocks free for 30 days