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Ethics, Business Ethics & Banking: An Integrated Perspective

What is the core distinction between values and ethics?
Values are the things that matter to a person in selecting what is more important, while ethics is an external system of moral codes society adheres to about right and wrong.
What is the defining feature that distinguishes 'values' from 'ethics' as per the chapter?
Values are internal (what matters to a person); ethics is external (moral codes society adheres to about right and wrong)
How does the chapter define 'ethics' in its broadest sense?
Ethics is a system of moral codes and principles that society collectively adheres to in determining what is right and wrong conduct.
According to the chapter's 'Myths vs Reality', what is the truth about managers facing complex ethical dilemmas?
They often struggle to resolve them because there is a conflict of principles
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