1
Banker–Customer Relationship
No content yet.
📜
📜
Official syllabus
Principles and Practices of Banking — full syllabus
Latest official syllabus PDF. 118 KB · updated 1 week ago
🎯
🎯
Matching games
Drag-and-drop term ↔ definition · timed exam + practice mode
Modules
A
Module · 21 chapters
Module A — General Banking Operations
A
Module · 21 chapters
Module A — General Banking Operations
2
AML / KYC Guidelines
No content yet.
3
Operational Aspects of KYC
No content yet.
4
Opening Accounts of Various Types of Customers
No content yet.
5
Operational Aspects of Deposit Accounts
No content yet.
6
Operational Aspects of Handling Clearing / Collection / Cash
No content yet.
7
Banker's Special Relationship
No content yet.
8
Foreign Exchange Remittance Facilities for Individuals
No content yet.
9
Operational Aspects of NRI Business
No content yet.
10
Foreign Currency Accounts for Residents and Other Aspects
No content yet.
11
Cash Management Services and its Importance
No content yet.
12
Payment and Collection of Cheques and Other Negotiable Instruments
No content yet.
13
Responsibility of Paying Bank
No content yet.
14
Responsibility of Collecting Bank
No content yet.
15
Ancillary Services
No content yet.
16
Financial Inclusion (FI) and Financial Literacy
No content yet.
17
Customer Service Guidelines
No content yet.
18
Duties and Rights of a Banker and Customer Rights
No content yet.
19
Grievance Redressal & RBI Integrated Ombudsman Scheme 2021
No content yet.
20
The Consumer Protection Act, 2019: Preamble, Extent and Definitions
No content yet.
21
The Right to Information Act, 2005
No content yet.
B
Module · 18 chapters
Module B — Functions of Banks
B
Module · 18 chapters
Module B — Functions of Banks
1
Principles of Lending, Different Types of Borrowers and Types of Credit Facilities
No content yet.
2
Appraisal and Assessment of Credit Facilities
No content yet.
3
Operational Aspects of Loan Accounts
No content yet.
4
Types of Collaterals and their Characteristics
No content yet.
5
Different Modes of Charging Securities
No content yet.
6
Documentation
No content yet.
7
Non Performing Assets / Stressed Assets
No content yet.
8
Important Laws Relating to Recovery of Dues
No content yet.
9
Contracts of Indemnity and Guarantee
No content yet.
10
Letters of Credit
No content yet.
11
Deferred Payment Guarantee
No content yet.
12
Laws Relating to Bill Finance
No content yet.
13
Personal Finance
No content yet.
14
Priority Sector Advances
No content yet.
15
Agricultural Finance
No content yet.
16
Micro, Small and Medium Enterprises in India
No content yet.
17
Government Sponsored Schemes
No content yet.
18
Self-Help Groups
No content yet.
C
Module · 9 chapters
Module C — Banking Technology
C
Module · 9 chapters
Module C — Banking Technology
1
Essentials of Bank Computerization
No content yet.
2
Operational Aspects of CBS Environment
No content yet.
3
Alternate Delivery Channels – Digital Banking
No content yet.
4
Data Communication Network and EFT Systems
No content yet.
5
Digital Payment Systems – NPCI
No content yet.
6
Impact of Technology Adoption and Trends in Banking Technology
No content yet.
7
Security Considerations and Mitigation Measures in Banks
No content yet.
8
Operational Aspects of Cyber Crimes / Fraud Risk Management in Cyber Tech
No content yet.
9
Technology Trends in Banking, e-RUPI, Fintech – RegTech, SupTech, Hashtag Banking etc.
No content yet.
D
Module · 5 chapters
Module D — Ethics in Banks and Financial Institutions
D
Module · 5 chapters
Module D — Ethics in Banks and Financial Institutions
1
Ethics, Business Ethics & Banking: An Integrated Perspective
No content yet.
2
Ethics at the Individual Level
No content yet.
3
Ethical Dimensions: Employees
No content yet.
4
Work Ethics and the Workplace
No content yet.
5
Banking Ethics: Changing Dynamics
No content yet.