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18 A PPB Duties & rights of a banker and customer rights
What is the primary duty of a banker towards a customer regarding account information?
A banker has a duty of secrecy and must not disclose any information about a customer's account or transactions to any third party without the customer's consent or legal compulsion.
What is the duty of a banker to provide passbook or statement to a customer?
Bank must provide passbook or statement on request periodically.
Under what circumstances can a banker legally disclose a customer's account information without consent?
A banker can disclose customer information under compulsion of law (court order, RBI/statutory authority), in public interest, for the bank's own interest (to recover dues), or with the customer's express or implied consent.
What is the right of a banker to refuse payment of a post-dated cheque presented before its date?
Banker can refuse payment as cheque is not yet legally valid.
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