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19 A PPB INTEGRATED OMBUDSMAN SCHEME 2021
When was the Integrated Ombudsman Scheme launched by RBI?
The Integrated Ombudsman Scheme was launched by RBI on November 12, 2021, integrating three earlier ombudsman schemes into a single unified framework.
What was the earlier name of the Banking Ombudsman Scheme before the Integrated Ombudsman Scheme 2021?
Banking Ombudsman Scheme, first introduced in 1995.
Which three schemes were merged to form the Integrated Ombudsman Scheme 2021?
The Banking Ombudsman Scheme 2006, the Ombudsman Scheme for Non-Banking Financial Companies 2018, and the Ombudsman Scheme for Digital Transactions 2019 were merged into the Integrated Ombudsman Scheme 2021.
Under which Act does RBI derive authority to establish the Ombudsman Scheme?
Reserve Bank of India Act, 1934, Section 35A of Banking Regulation Act.
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