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Alternate Delivery Channels
What is an Alternate Delivery Channel (ADC) in banking?
An Alternate Delivery Channel is any channel other than a traditional bank branch through which banking services are delivered to customers, such as ATMs, internet banking, mobile banking, and kiosks.
What is a Cash Deposit Machine (CDM) and how does it help banking customers?
CDM allows customers to deposit cash without visiting a teller.
Which RBI guideline governs the issuance and operation of credit and debit cards in India?
RBI's Master Circular on Credit Card, Debit Card and Rupee Denominated Co-branded Prepaid Card Operations of Banks governs card issuance and operations in India.
What is a Passbook Printing Kiosk used for in alternate delivery channels?
It allows customers to print account statements without branch staff.
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