📝 One-liners · 61 cards
Delivery Channels in Retail Banking
Branch Lay-Out & Ambience?
Arrangement of physical components for max effectiveness, internal communication, image-building, cost reduction
Total Automation?
Eliminates manual ledgers — supports real-time CBS
Single Window Concept?
Counters designed as desks to create one-to-one relationship with customer
Specialised Branches?
Corporate Branch, Agri-Finance Branch, Personal Banking / Retail Branch, Retail Asset Processing Centre (RAPC)
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