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Retail Banking: Introduction
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Official syllabus
Retail Banking and Wealth Management — full syllabus
Latest official syllabus PDF. 118 KB · updated 1 week ago
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Matching games
Drag-and-drop term ↔ definition · timed exam + practice mode
Modules
A
Module · 4 chapters
Module A — Retail Banking
A
Module · 4 chapters
Module A — Retail Banking
2
Retail Banking: Role within the Bank Operations
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3
Applicability of Retail Banking Concepts and Distinction between Retail and Corporate / Wholesale Banking
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4
Branch Profitability
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B
Module · 11 chapters
Module B — Retail Products and Recovery
B
Module · 11 chapters
Module B — Retail Products and Recovery
1
Customer Requirements
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2
Product Development Process
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3
Credit Scoring
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4
Important Retail Asset Products
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5
Credit and Debit Cards
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6
Remittance Products
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7
Digitisation of Retail Banking Products
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8
Role of AI and Technology in Retail Banking
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9
Recovery of Retail Loans – Repayment, Hardships, Recovery Process, NPA Recovery
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10
Management Information Systems
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11
Securitisation
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C
Module · 6 chapters
Module C — Support Services – Marketing of Banking Services / Products
C
Module · 6 chapters
Module C — Support Services – Marketing of Banking Services / Products
1
Marketing – An Introduction
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2
Delivery Channels in Retail Banking
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3
Delivery Models
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4
Customer Relationship Management in Retail Banking
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5
Service Standards for Retail Banking
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6
Marketing Information Systems – A Longitudinal Analysis
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D
Module · 4 chapters
Module D — Wealth Management
D
Module · 4 chapters
Module D — Wealth Management
1
Importance of Wealth Management
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2
Investment Management
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3
Tax Planning
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4
Other Financial Services Provided by Banks
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