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DELIVERY MODELS
What is a 'delivery model' in the context of retail banking?
A delivery model refers to the channel or mechanism through which a bank delivers its products and services to customers, such as branches, ATMs, internet banking, or mobile banking.
What is a hub-and-spoke delivery model in retail banking?
Central hub branch serves smaller spoke branches nearby.
Which delivery channel is considered the traditional backbone of retail banking in India?
The brick-and-mortar branch network is considered the traditional backbone of retail banking, providing face-to-face interaction and full-service banking to customers.
What is a branchless banking model primarily designed to achieve?
Extend banking services to unbanked and underbanked populations.
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