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Retail Banking role within the bank operation and Appicability of Retail Banking Concepts
What is the primary definition of retail banking?
Retail banking refers to the provision of banking services directly to individual consumers and small businesses, as opposed to corporate or wholesale banking. It includes deposits, loans, payments, and basic financial products offered through branches, ATMs, and digital channels.
What is the concept of 'liability-driven' retail banking?
Deposits mobilised to fund loans and investments.
How does retail banking differ from wholesale banking?
Retail banking serves individual customers and small businesses with standardised, high-volume, low-ticket products, whereas wholesale banking deals with large corporations, institutions, and governments with customised, high-value transactions.
How does retail banking differ from private banking?
Retail serves mass market; private banking targets high-net-worth individuals.
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