CAIIB · BRBL

Case Studies

Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Banking Regulations and Business Laws — CAIIB.

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Q

In a case study where a bank fails to disclose material information to a borrower, which principle of banking law is violated?

A

The principle of utmost good faith (uberrimae fidei) is violated, requiring full disclosure of all material facts in banking contracts.

Q

In a case where a bank fails to follow RBI's grievance redressal mechanism, which authority can a customer approach?

A

Banking Ombudsman under RBI's Integrated Ombudsman Scheme.

Q

What is the significance of the RBI's KYC Master Directions in a case where a bank opens an account without verifying customer identity?

A

The bank violates RBI KYC Master Directions 2016, which mandate Customer Due Diligence (CDD) before account opening to prevent money laundering and fraud.

Q

When a bank accepts a will as proof of title to release a deceased customer's deposit, what legal document should ideally be obtained?

A

Succession certificate or probate of the will from a competent court.

Q

If a bank dishonours a cheque despite sufficient funds in the account, what legal remedy is available to the customer?

A

The customer can file a suit for damages under the law of contracts and also complain to the Banking Ombudsman under RBI's Integrated Ombudsman Scheme 2021.

Q

In a case where a bank's loan agreement contains an unfair term disadvantaging the borrower, which legal principle may apply?

A

Doctrine of unconscionability under Contract Act.

Q

In a case where a borrower defaults and the bank invokes SARFAESI, what is the minimum NPA classification period required before action?

A

The account must be classified as a Non-Performing Asset (NPA) for at least 60 days before the bank can initiate action under SARFAESI Act 2002.

Q

When a bank refuses to provide a No Objection Certificate after full loan repayment, what regulatory violation occurs?

A

Violation of RBI's Fair Practices Code for lenders.

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