ETHICS · ETHICS

Ethics at the Organizational Level

Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Ethics in Banking — Ethics in Banking.

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Q

What is the most accurate description of how an organisation can embed ethics into its culture?

A

By integrating ethics into all aspects — hiring, training, performance management, incentives, governance, and leadership behaviour — rather than treating it as a standalone compliance exercise.

Q

How does the chapter define 'ethical consumerism'?

A

A consumer-driven approach considering social, environmental, and ethical impacts.

Q

Why is ethics training alone considered insufficient for embedding organisational ethics?

A

Ethics training alone is insufficient without systemic integration across all organisational functions, including hiring, performance management, incentives, governance, and leadership behaviour.

Q

What ethical principle is breached when banks exploit vulnerable customers?

A

The principle of equity is breached.

Q

Can a code of conduct alone be sufficient to embed ethics into an organisation's culture?

A

No, codes of conduct are important but insufficient alone; ethics must be integrated systemically across all organisational functions and behaviours.

Q

What does the chapter say bank staff must follow despite any inside or outside pressures?

A

Ethical principles at every stage of banking operations.

Q

Why cannot ethics be delegated solely to a compliance department in an organisation?

A

Ethics cannot be delegated to a compliance department alone because it must permeate the entire organisation, including leadership behaviour, hiring, training, and incentives.

Q

What kind of duty does the chapter say banking implies toward customers?

A

A fiduciary duty beyond mere commercial activity.

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