Reserve Bank - Integrated Ombudsman Scheme 2021
Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Banking Regulations and Business Laws — CAIIB.
One-liners from this chapter
Free sample — 8 of 39 rapid-fire Q&A cards.
Cost — RBIOS 2021 / Consumer Forum (CPA 2019)?
RBIOS 2021: Free; Consumer Forum (CPA 2019): Nominal fee
Compensation Cap — RBIOS 2021 / Consumer Forum (CPA 2019)?
RBIOS 2021: ₹20 lakh (+ ₹1 lakh); Consumer Forum (CPA 2019): District: ≤ ₹50 lakh; State: ₹50 lakh–₹2 cr; National: > ₹2 cr
Jurisdiction — RBIOS 2021 / Consumer Forum (CPA 2019)?
RBIOS 2021: All India — single CRPC; Consumer Forum (CPA 2019): Territorial / pecuniary
Mode — RBIOS 2021 / Consumer Forum (CPA 2019)?
RBIOS 2021: Online / email / physical / 14448; Consumer Forum (CPA 2019): Physical filing primarily
Time-limit — RBIOS 2021 / Consumer Forum (CPA 2019)?
RBIOS 2021: 1 year from RE reply; Consumer Forum (CPA 2019): 2 years from cause of action
Authority — RBIOS 2021 / Consumer Forum (CPA 2019)?
RBIOS 2021: RBI-appointed Ombudsman (CGM/GM rank); Consumer Forum (CPA 2019): Quasi-judicial commission
Appeal — RBIOS 2021 / Consumer Forum (CPA 2019)?
RBIOS 2021: Executive Director, RBI; Consumer Forum (CPA 2019): Next-tier consumer commission
Statutory basis — RBIOS 2021 / Consumer Forum (CPA 2019)?
RBIOS 2021: Sec. 35A BR Act / 45L RBI Act / 18 PSS Act; Consumer Forum (CPA 2019): Consumer Protection Act, 2019
MCQ practice tests
Chapter-wise mock tests with instant scoring.
PDF study notes
More chapters in Module C - Important Acts / Laws & Legal Aspects of Banking Operations - Part B
Master the full BRBL syllabus
Every chapter of Banking Regulations and Business Laws — videos, tests, notes and one-liner decks in one place.