CAIIB · ITDB · Chapter 5

Business Process Reengineering & Banking Automation

Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Information Technology and Digital Banking (Elective) — CAIIB.

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One-liners from this chapter

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Q

What is Information System (IS)?

A

is the digital nervous system of a modern bank.

Q

What is Information System?

A

is a combination of software, hardware, and telecommunication networks that an organisation uses to collect useful data, especially in an organisation.

Q

5 (Apex) — System / Primary User / Type of Decision / Time Horizon?

A

System: ESS / EIS — Executive Support / Information System; Primary User: Top management (MD, CFO, CRO); Type of Decision: Unstructured / strategic; Time Horizon: 1 – 5 years

Q

4 — System / Primary User / Type of Decision / Time Horizon?

A

System: DSS — Decision Support System; Primary User: Middle / senior management; Type of Decision: Semi-structured; Time Horizon: Months – year

Q

3 — System / Primary User / Type of Decision / Time Horizon?

A

System: MIS — Management Information System; Primary User: Middle management; Type of Decision: Structured / routine reports; Time Horizon: Weekly / monthly

Q

2 — System / Primary User / Type of Decision / Time Horizon?

A

System: KMS / OAS — Knowledge Management / Office Automation; Primary User: Knowledge workers; Type of Decision: Document / collaboration; Time Horizon: Continuous

Q

1 (Base) — System / Primary User / Type of Decision / Time Horizon?

A

System: TPS — Transaction Processing System; Primary User: Operational staff / customers; Type of Decision: Highly structured; Time Horizon: Real-time / daily

Q

Database Management System (DBMS) — Purpose / Bank Example?

A

Purpose: Holds the internal + external data needed to solve the problem; Bank Example: CBS data lake + RBI rates + Bloomberg feeds

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