JAIIB · PPB

A ANCILLARY SERVICES

Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Principles and Practices of Banking — JAIIB.

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Q

What is a locker facility offered by banks classified as?

A

A locker facility is classified as an ancillary service provided by banks, where customers rent safe deposit boxes to store valuables and important documents.

Q

What is a bill payment service offered by banks to customers?

A

Facility to pay utility bills through bank on behalf of customers.

Q

Under what contract does a bank provide locker services to customers?

A

Locker services are governed by a contract of bailment and licence, where the bank acts as a licensor and the customer as a licensee, not a bailor-bailee relationship for the contents.

Q

What is a bank's collection agency service in the context of ancillary services?

A

Banks collect cheques, bills, and dues on behalf of customers for a fee.

Q

What is the liability of a bank in case of loss of contents from a safe deposit locker due to bank's negligence?

A

As per RBI guidelines, a bank's liability is capped at 100 times the prevailing annual rent of the locker in case of loss due to the bank's negligence or fraud by its employees.

Q

What is the purpose of a bank's gift card or prepaid card service?

A

Prepaid cards loaded with a fixed amount usable for purchases without a bank account.

Q

What is a demand draft (DD)?

A

A demand draft is a negotiable instrument issued by a bank on behalf of a customer, directing another branch or bank to pay a specified amount to a named payee, payable on demand.

Q

What is a demat account and why is it considered a bank ancillary service?

A

Electronic account holding securities in dematerialised form offered by banks as a depository participant.

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