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The consumer protection act 2019

Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Principles and Practices of Banking — JAIIB.

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What is the full name of the law that replaced the Consumer Protection Act 1986 in India?

The Consumer Protection Act 2019 replaced the Consumer Protection Act 1986, introducing stronger provisions for consumer rights and dispute redressal.

What is the maximum imprisonment for a manufacturer found guilty of product liability under the Consumer Protection Act 2019?

Imprisonment up to seven years and fine.

When did the Consumer Protection Act 2019 come into force?

The Consumer Protection Act 2019 came into force on 20th July 2020, replacing the earlier 1986 Act.

What is an 'unfair contract' under the Consumer Protection Act 2019?

A contract that significantly disadvantages the consumer in an unreasonable manner.

What is the pecuniary jurisdiction of the District Consumer Disputes Redressal Commission under the 2019 Act?

The District Commission handles complaints where the value of goods or services does not exceed Rs. 1 crore.

Under the Consumer Protection Act 2019, who appoints the President of the District Consumer Disputes Redressal Commission?

The State Government appoints the President of the District Commission.

What is the pecuniary jurisdiction of the State Consumer Disputes Redressal Commission under the 2019 Act?

The State Commission handles complaints where the value of goods or services exceeds Rs. 1 crore but does not exceed Rs. 10 crore.

What is the minimum number of members in the National Consumer Disputes Redressal Commission?

At least four members plus the President.

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