JAIIB · PPB · Chapter 15

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Q

Name two RBI-operated electronic remittance rails.

A

RTGS and NEFT.

Q

What is UTR and how many characters does it contain?

A

Unique Transaction Reference; 22-character identifier for RTGS transactions.

Q

Which NPCI system replaced ECS for bulk recurring payments?

A

NACH (National Automated Clearing House).

Q

Since when does NACH operate 24×7?

A

August 1, 2021.

Q

Distinguish Safe Custody from Safe Deposit Locker.

A

Safe Custody: bank takes possession. Safe Deposit Locker: customer retains key and operates.

Q

Can a bank insist on FD before allotting a locker?

A

No, except as security; allotment must be delinked from FD placement.

Q

What trigger periods mandate bank contact for dormant lockers?

A

Medium-risk: 3 years; High-risk: 1 year of non-operation.

Q

How must banks handle early locker surrender with advance rent?

A

Refund proportionate unutilised rent; no forfeiture allowed.

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