JAIIB · RBWM

Branch Profitability Part2 and Customer Requirements

Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Retail Banking and Wealth Management — JAIIB.

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Q

What is branch profitability in the context of retail banking?

A

Branch profitability refers to the net financial contribution of an individual bank branch after accounting for all income earned and costs incurred, including allocated overheads.

Q

What is the concept of 'revenue per customer' in branch profitability measurement?

A

Total branch revenue divided by number of active customers served.

Q

Which income components are typically included in a branch's income statement?

A

Branch income includes interest income on advances, fee-based income, commission, forex earnings, and income from other services like locker charges.

Q

What is the difference between direct and indirect costs in branch profitability analysis?

A

Direct costs are branch-specific; indirect costs are allocated from head office.

Q

What is the significance of the cost-to-income ratio for a branch?

A

The cost-to-income ratio measures operating efficiency; a lower ratio indicates that the branch generates more income relative to its expenses, signifying better profitability.

Q

How does the deposit mix of a branch influence its overall profitability?

A

Higher CASA deposits lower cost of funds and improve net interest margin.

Q

How is Net Interest Margin (NIM) relevant to branch profitability?

A

NIM measures the difference between interest earned on assets and interest paid on liabilities as a percentage of earning assets, and a higher NIM directly improves branch profitability.

Q

What is 'credit-deposit ratio' and how does it impact branch profitability?

A

Ratio of loans to deposits; higher ratio generally indicates better fund utilisation.

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