Role of Ai and Technology in Retail Banking

Also Called: Weak AI; Description: Trained for one specific task (face-unlock, spam-filter, chatbot, credit-score model). Cannot transfer learning across domains.; Status (June 2026): All AI deployed in Indian banks today is ANI.

Also Called: Strong AI; Description: Hypothetical machine with human-level cognitive flexibility — can learn ANY task a human can.; Status (June 2026): Not yet achieved; OpenAI / Google / Anthropic claim "frontier" progress, but no AGI exists.

Also Called: Artificial Super Intelligence; Description: Machine intelligence surpassing human intelligence across every domain — speed, creativity, social skill.; Status (June 2026): Theoretical / speculative — subject of ethics debates.

Artificial Intelligence (AI): Machines mimicking human intelligence; Automation: Technology performing tasks with minimal human intervention

Artificial Intelligence (AI): Learns from experience, adapts to new data, makes decisions; Automation: Executes pre-programmed rules without learning

Artificial Intelligence (AI): Understands, reasons, learns, solves complex problems; Automation: No intelligence — follows fixed instructions

Artificial Intelligence (AI): Flexible — re-trains on new data; Automation: Rigid — designed for one task

Artificial Intelligence (AI): Data-driven decisions; Automation: Pre-coded rules only