PPB Syllabus 2026: JAIIB Paper 2 Guide (52 Chapters)
The PPB syllabus for Principles & Practices of Banking is the backbone of JAIIB Paper 2, and if you understand how it is structured you have already won half the battle. Conducted by the Indian Institute of Banking & Finance (IIBF), this is the broadest and most application-heavy paper a working banker meets in the JAIIB cycle. This guide walks you through every module, the high-yield chapters, the recently revised topics examiners love to test, and a realistic study plan that turns those 52 chapters into a clean, week-by-week roadmap.
Key takeaways
- The PPB syllabus spans 52 chapters across four modules: General Banking Operations, Functions of Banks, Banking Technology, and Ethics in Banks & Financial Institutions.
- PPB is an objective, MCQ-based online paper that leans heavily on case-study and application questions rather than rote definitions.
- The biggest mark-earners sit in Module A (relationship law, KYC, deposits, cheques) and Module B (credit appraisal, NPA/IRAC norms, recovery laws).
- Always verify time-sensitive figures (LRS limits, MSME thresholds, PSL targets, Ombudsman timelines) against the latest released IIBF notification and RBI Master Directions.
- Pair the syllabus with timed PPB mock tests, one-liners and matching games to convert reading into recall.

What the Principles & Practices of Banking (PPB) paper actually tests
The PPB syllabus is built to give you end-to-end working knowledge of how a bank functions, from the moment a customer walks in to open an account to the day a stressed loan is recovered under law. It is widely regarded as the heart of JAIIB precisely because it connects legal theory to branch reality.
The paper moves from opening accounts and handling KYC, through credit delivery and recovery, into banking technology, and finally into professional ethics. That makes it ideal for new joiners, clerical and officer cadre staff, and anyone who wants a firm grip on day-to-day banking grounded in law and RBI regulation.
What sets PPB apart is its practical bias. It deliberately links the legal banker-customer relationship to the operational reality of deposits, loans, payment systems and grievance redressal. Master it and you earn a double reward: you clear a tough JAIIB paper and you become measurably better at your branch job.
PPB exam pattern at a glance
Principles & Practices of Banking is an objective, MCQ-based test delivered through IIBF's online mode. The trend over recent cycles is unmistakable: questions are increasingly application- and case-study-oriented rather than simple definition recall.
That shift matters for how you study. Conceptual clarity on banking law, KYC, credit and technology now counts far more than memorising one-line facts. You will frequently face short scenarios that ask you to apply a rule, not just state it.
Before you register, confirm the current number of questions, the marks distribution, the exam duration, the negative-marking policy and the passing criteria from the latest released IIBF examination notification, since IIBF revises these periodically. For a deeper breakdown, read our JAIIB Exam Pattern & Passing Marks Explained guide.
PPB syllabus 2026: the four modules, chapter by chapter
The PPB syllabus is organised into four modules covering 52 chapters in total: General Banking Operations, Functions of Banks, Banking Technology, and Ethics in Banks & Financial Institutions. Here is the complete breakdown in the official IIBF order.
Module A: General Banking Operations (Chapters 1-21)
This is the factual bedrock of the paper. It covers the legal relationship between banker and customer, the KYC/AML framework, deposit and account operations, cheque payment and collection, ancillary services, customer rights, and grievance redressal.
| Ch | Chapter | Core focus |
|---|---|---|
| 1 | Banker-Customer Relationship | The debtor-creditor relationship and the legal foundations of banking. |
| 2 | AML-KYC Guidelines | Anti-money-laundering framework and the pillars of Know Your Customer. |
| 3 | Operational Aspects of KYC | Customer identification, periodic updation and CDD in practice. |
| 4 | Opening Accounts of Various Types of Customers | Minors, firms, companies, trusts, HUFs and their account formalities. |
| 5 | Operational Aspects of Deposit Accounts | Savings, current, term deposits, nomination and deposit insurance. |
| 6 | Handling Clearing / Collection / Cash | Cheque clearing, CTS, cash handling and collection procedures. |
| 7 | Banker's Special Relationship | Lien, set-off, garnishee orders and the duty of secrecy. |
| 8 | Foreign Exchange Remittance Facilities for Individuals | LRS, outward/inward remittances and FEMA basics for individuals. |
| 9 | Operational Aspects of NRI Business | NRE, NRO and FCNR accounts and the rules governing NRI banking. |
| 10 | Foreign Currency Accounts for Residents | RFC, EEFC and other foreign-currency accounts for residents. |
| 11 | Cash Management Services | CMS products, collections, payments and their importance to clients. |
| 12 | Management Services, Challenges and Issues | Operational challenges in delivering management and CMS services. |
| 13 | Responsibility of Paying Bank | Payment in due course, protection and material alterations. |
| 14 | Responsibility of Collecting Bank | Conversion, statutory protection and the duty of due diligence. |
| 15 | Ancillary Services | Remittances, safe deposit lockers, safe custody and agency services. |
| 16 | Financial Inclusion & Financial Literacy | BSBDA, BC model, PMJDY and financial-literacy initiatives. |
| 17 | Customer Service Guidelines | Fair-practices codes and customer-service benchmarks. |
| 18 | Duties & Rights of a Banker and Customer Rights | The mutual rights and obligations in the banking relationship. |
| 19 | Grievance Redressal & RBI Integrated Ombudsman Scheme 2021 | Internal redressal and the One-Nation-One-Ombudsman framework. |
| 20 | Grievances and the RBI Integrated Ombudsman Scheme | Procedure, appeal mechanism and powers of the Ombudsman. |
| 21 | The Right to Information Act, 2005 | RTI applicability to public-sector banks and disclosure norms. |
Module B: Functions of Banks (Chapters 22-40)
This is the credit-and-recovery engine of the paper and, for many candidates, the section that decides their final score. It runs from credit appraisal and modes of charging security through guarantees, letters of credit, NPA classification and recovery laws, and on to priority sector and government-sponsored lending.
| Ch | Chapter | Core focus |
|---|---|---|
| 22 | Appraisal and Assessment of Credit Facilities | Creditworthiness, working-capital and term-loan assessment basics. |
| 23 | Operational Aspects of Loan Accounts | Disbursement, interest application, review and renewal of limits. |
| 24 | Types of Collaterals and Their Characteristics | Land, stocks, securities, LIC policies and their suitability as security. |
| 25 | Different Modes of Charging Securities | Pledge, hypothecation, mortgage, lien and assignment. |
| 26 | Documentation | Stamping, execution, limitation and proper loan documentation. |
| 27 | Non-Performing Assets / Stressed Assets | IRAC norms, asset classification, provisioning and resolution. |
| 28 | Important Laws Relating to Recovery of Dues | SARFAESI, DRT, IBC and Lok Adalat recovery mechanisms. |
| 29 | Contracts of Indemnity | Indemnifier-indemnified relationship and its banking use. |
| 30 | Contracts of Guarantee & Bank Guarantee | Surety, guarantee types and performance/financial guarantees. |
| 31 | Letters of Credit | Types of LC, UCPDC and documentary-credit mechanics. |
| 32 | Deferred Payment Guarantee | DPG structure, instalment guarantees and associated risk. |
| 33 | Laws Relating to Bill Finance | Bill discounting, purchase and the law of negotiable instruments. |
| 34 | Credit Cards, Home / Personal / Consumer Loans | Retail credit products, eligibility and operational aspects. |
| 35 | Priority Sector Advances | PSL targets, sub-targets and categories under RBI norms. |
| 36 | Agricultural Finance | KCC, crop loans, investment credit and allied agriculture. |
| 37 | Finance to MFIs / Co-Lending with NBFCs | Microfinance lending and the co-lending model with NBFCs. |
| 38 | Micro, Small and Medium Enterprises (MSME) | MSME classification, CGTMSE and dedicated lending schemes. |
| 39 | Government Sponsored Schemes | PMMY, Stand-Up India, PMEGP and other flagship schemes. |
| 40 | Self-Help Groups | SHG-bank linkage, JLGs and group-lending mechanics. |
Module C: Banking Technology (Chapters 41-48)
Digital banking now carries real weight in PPB. This module covers core banking, alternate delivery channels, electronic fund transfer, the NPCI payment ecosystem, information security, cyber-crime and emerging fintech.
- Ch 41 Operational Aspects of CBS Environment – Core Banking Solution architecture and daily operations.
- Ch 42 Alternate Delivery Channels – Digital Banking – ATMs, internet, mobile banking and self-service channels.
- Ch 43 Data Communication Network and EFT Systems – network basics, RTGS, NEFT and electronic fund transfer.
- Ch 44 Digital Payment Systems – NPCI – UPI, IMPS, AePS, NACH and the NPCI payment ecosystem.
- Ch 45 Impact of Technology Adoption & Trends – how technology reshapes banking models and customer experience.
- Ch 46 Security Considerations & Mitigation Measures – information security, controls and risk mitigation.
- Ch 47 Cyber Crimes / Fraud Risk Management – cyber-crime types, fraud prevention and incident response.
- Ch 48 Technology Trends, e-RUPI, Fintech, RegTech, SupTech – emerging fintech, e-RUPI vouchers and regulatory technology.
Module D: Ethics in Banks & Financial Institutions (Chapters 49-52)
The shortest module and the most reliable mark-booster. It is conceptual, quick to revise and rarely numerical.
- Ch 49 Ethics at the Individual Level – values, integrity and ethical decision-making for bankers.
- Ch 50 Ethical Dimensions: Employees – employee conduct, conflicts of interest and accountability.
- Ch 51 Work Ethics and the Workplace – workplace ethics, fairness and professional behaviour.
- Ch 52 Banking Ethics: Changing Dynamics – evolving ethical challenges in a digital, regulated banking world.
Recently updated topics in the PPB syllabus you must not miss
Banking regulation moves quickly, and the PPB paper increasingly tests the latest position rather than textbook history. Pay special attention to these revised areas, and always cross-check exact figures against the latest RBI Master Directions and the official IIBF notification.
Watch these closely
- RBI Integrated Ombudsman Scheme 2021: the "One Nation One Ombudsman" framework consolidated the earlier separate schemes and widened coverage to digital-payment grievances. Expect direct questions on its scope, the appellate authority and turnaround timelines.
- KYC / AML and periodic updation: RBI's Master Direction on KYC has been amended several times, including the treatment of video-based customer identification (V-CIP), risk categorisation and re-KYC periodicity. Study the current position, not older norms.
- MSME classification and PSL norms: the investment-and-turnover thresholds defining Micro, Small and Medium enterprises, and the priority sector targets for small and marginal farmers and weaker sections, have been revised. Verify the latest limits, as older figures are outdated.
For a focused refresher on one of the most heavily examined areas, our PPB Anti-Money Laundering & KYC programme guide walks through the KYC pillars and the latest compliance expectations.
How to prepare for the PPB paper: a module-wise study plan
Because PPB is broad and application-driven, a module-by-module approach beats reading cover to cover. Here is a realistic sequence you can adapt to your own timeline.
- Build your base in Module A (Ch 1-21). Relationship law, KYC/AML, deposits, cheques and grievance redressal carry heavy factual marks. Make this your strongest, most confident section.
- Drill Module B until it is automatic (Ch 22-40). NPA/IRAC classification, modes of charge, guarantees, priority sector and government schemes reward repeated practice. This is where ranks are made.
- Stay current on Module C (Ch 41-48). CBS, NPCI payment systems, cyber security and fintech are tested more each cycle, so keep pace with new trends like e-RUPI and UPI enhancements.
- Bank quick marks in Module D (Ch 49-52). Ethics is high-scoring and conceptual. Save it for the final fortnight as a confidence-builder.
- Alternate mocks, one-liners and games. Rotate full-length mock tests with rapid one-liner revision and matching games so accuracy and speed climb together.
If accounting feels shaky alongside PPB, reinforce the numbers with our JAIIB AFM depreciation methods guide, and tie the legal threads together with the Negotiable Instruments Act 1881 guide on cheques, bills and notes.
How PPB compares with the other JAIIB papers
PPB does not sit in isolation. Seeing where it fits against the other three papers helps you allocate your study weeks sensibly. The table below summarises the broad character of each JAIIB subject; confirm exact weightage from the current IIBF notification.
| Paper | Character | What it rewards |
|---|---|---|
| IE & IFS | Conceptual, macro-focused | Understanding the economy and financial-system structure. |
| PPB | Broad, application-heavy | Applying banking law and operations to real scenarios. |
| AFM | Numerical, calculation-led | Accounting accuracy and financial-management problem solving. |
| RBWM | Product and customer focused | Retail products, wealth management and customer onboarding. |
Because PPB shares legal and product themes with the other papers, studying it well gives you a running start on RBWM and IE & IFS too.
High-yield PPB one-liners for last-mile revision
Use these rapid-fire points to lock in the concepts examiners return to most often.

Common mistakes PPB aspirants make
Most candidates who struggle with PPB fall into the same avoidable traps. Sidestep these and your preparation immediately becomes more efficient.
- Memorising instead of applying. PPB rewards scenario judgement. If you only learn definitions, the case-study questions will catch you out.
- Revising outdated figures. Studying old LRS limits, MSME thresholds or PSL targets is worse than not knowing them. Always anchor to the latest released IIBF schedule and RBI Master Directions.
- Neglecting Module C. Many treat banking technology as optional, then lose easy marks on UPI, NPCI and cyber-security questions.
- Skipping Module D until the night before. Ethics is quick and high-yield; a short, planned revision pass converts it into near-certain marks.
- Practising without timing. Reading notes feels productive, but only timed mock tests build the speed and accuracy the real exam demands.
Free PPB study resources on Learning Sessions
A syllabus is only the starting line; you clear PPB by practising against it. The Learning Sessions toolkit is built around this exact syllabus.
- Chapter-wise PPB mock tests with timed, exam-pattern MCQs, instant answers and explanations.
- Matching games that make banking terms, laws and payment systems stick through gamified drills.
- Detailed notes and study-material PDFs on the JAIIB course hub, chapter by chapter, that you can revise offline.
- Live and recorded classes by Ashish Jain that build concepts for every PPB topic.
- All JAIIB guides in one place via the JAIIB blog, refreshed as regulations change.
You can also confirm the official syllabus, exam dates and notifications directly on the regulator's site, the Indian Institute of Banking & Finance.
Frequently asked questions about the PPB syllabus
How many chapters are there in the PPB syllabus?
The PPB syllabus has 52 chapters spread across four modules: General Banking Operations, Functions of Banks, Banking Technology, and Ethics in Banks & Financial Institutions. Module A and Module B together account for the largest share of chapters and marks, so they deserve the bulk of your study time.
Is PPB the toughest paper in JAIIB?
Many candidates find PPB the most demanding JAIIB paper because of its sheer breadth, spanning banking law, credit, technology and ethics. That said, with a module-wise plan and regular mock tests it is very much scorable, and the knowledge is directly useful at your branch desk.
What is the exam pattern for the PPB paper?
PPB is an objective, MCQ-based test delivered online by IIBF, with an increasing share of application and case-study questions. Confirm the exact number of questions, duration, negative-marking policy and passing marks from the latest released IIBF notification before you register, as these are revised periodically.
How do I keep up with recently updated PPB topics?
Track RBI Master Directions for KYC/AML, priority sector lending, MSME classification and the Integrated Ombudsman Scheme, since these change most often. Pairing those with regularly updated notes and mock tests ensures the figures you revise reflect the current position rather than outdated norms.
Which modules should I prioritise to maximise marks?
Build a rock-solid base in Module A for reliable factual marks, then invest heavily in Module B, where NPA norms, charges, guarantees and priority sector lending decide many results. Treat Module C as a steady mark source and use Module D as a quick, high-yield closer in the final stretch.
Where can I practise PPB questions for free?
You can take chapter-wise, exam-pattern PPB mock tests with instant explanations on Learning Sessions, and reinforce terminology with matching games. Combining timed tests with one-liner revision is the fastest way to raise both accuracy and speed.
Start your PPB preparation today
A clear PPB syllabus is half the battle won. Map each of the four modules to a study block, revise with one-liners and games, and back it all with timed mock tests. With a structured plan and consistent practice, JAIIB Paper 2 is well within your reach, and the working knowledge you gain will pay off at your branch desk long after exam day.
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