Principles & Practices of Banking (PPB) Syllabus 2026 – JAIIB Paper 2 Guide + Free PDF

JAIIB 20 June 2026 · 13 min read
Principles & Practices of Banking (PPB) Syllabus 2026 – JAIIB Paper 2 Guide + Free PDF

The PPB syllabus for Principles & Practices of Banking — JAIIB Paper 2 from the Indian Institute of Banking & Finance (IIBF) — is the broadest and most application-heavy paper a working banker faces in the JAIIB cycle. To clear it efficiently you need three things: a precise map of the syllabus, awareness of what has recently changed in banking regulation, and good practice material. This exhaustive guide covers the complete PPB syllabus for 2026 chapter-by-chapter across all four modules, flags the topics that have been updated, and links you to free tests, one-liners, notes and games to prepare faster. You can also download the official syllabus PDF below.

📥 Download the Full PPB Syllabus (PDF)

The complete, exam-ready Principles & Practices of Banking syllabus in one PDF — keep it open while you plan your study weeks for JAIIB Paper 2.

Download PPB Syllabus PDF →

What is the Principles & Practices of Banking (PPB) Paper?

PPB is the second paper of the JAIIB (Junior Associate of the Indian Institute of Bankers) certification and is widely regarded as the heart of the exam. It builds end-to-end working knowledge of how a bank actually operates — from opening accounts and handling KYC, through credit delivery and recovery laws, to banking technology and professional ethics. It suits new joiners, clerical and officer cadre staff, and anyone who wants a firm grasp of day-to-day banking practice grounded in law and RBI regulation.

The paper is deliberately practical: it links the legal relationship between banker and customer to the operational reality of deposits, loans, payment systems and grievance redressal. Mastering PPB pays off twice — it clears a tough JAIIB paper and makes you noticeably better at your branch job.

PPB Exam Pattern at a Glance

The Principles & Practices of Banking examination is an objective, MCQ-based test delivered through IIBF's online mode. Questions are increasingly application- and case-study-oriented rather than simple definition recall, so conceptual clarity on banking law, KYC, credit and technology matters far more than rote learning. Always confirm the current number of questions, marks distribution, duration, negative-marking policy and passing criteria from the latest IIBF examination notification before you register, as IIBF revises these periodically.

PPB Syllabus 2026 – Chapter-Wise

The PPB syllabus is organised into four modules covering 52 chapters in total — General Banking Operations, Functions of Banks, Banking Technology, and Ethics in Banks & Financial Institutions. Here is the complete official breakdown:

ModuleChChapterWhat you learn
General Banking Operations1Banker-Customer RelationshipThe debtor-creditor relationship and the legal foundations of banking.
General Banking Operations2AML-KYC GuidelinesAnti-money-laundering framework and the pillars of Know Your Customer.
General Banking Operations3Operational Aspects of KYCCustomer identification, periodic updation and CDD in practice.
General Banking Operations4Opening Accounts of Various Types of CustomersMinors, firms, companies, trusts, HUFs and their account formalities.
General Banking Operations5Operational Aspects of Deposit AccountsSavings, current, term deposits, nomination and deposit insurance.
General Banking Operations6Handling Clearing / Collection / CashCheque clearing, CTS, cash handling and collection procedures.
General Banking Operations7Banker's Special RelationshipLien, set-off, garnishee orders and the duty of secrecy.
General Banking Operations8Foreign Exchange Remittance Facilities for IndividualsLRS, outward/inward remittances and FEMA basics for individuals.
General Banking Operations9Operational Aspects of NRI BusinessNRE, NRO and FCNR accounts and the rules governing NRI banking.
General Banking Operations10Foreign Currency Accounts for ResidentsRFC, EEFC and other foreign-currency accounts for residents.
General Banking Operations11Cash Management ServicesCMS products, collections, payments and their importance to clients.
General Banking Operations12Management Services, Challenges and IssuesOperational challenges in delivering management and CMS services.
General Banking Operations13Responsibility of Paying BankPayment in due course, protection and material alterations.
General Banking Operations14Responsibility of Collecting BankConversion, statutory protection and the duty of due diligence.
General Banking Operations15Ancillary ServicesRemittances, safe deposit lockers, safe custody and agency services.
General Banking Operations16Financial Inclusion & Financial LiteracyBSBDA, BC model, PMJDY and financial-literacy initiatives.
General Banking Operations17Customer Service GuidelinesBCSBI codes, fair-practices and customer-service benchmarks.
General Banking Operations18Duties & Rights of a Banker and Customer RightsThe mutual rights and obligations in the banking relationship.
General Banking Operations19Grievance Redressal & RBI Integrated Ombudsman Scheme 2021Internal redressal and the One-Nation-One-Ombudsman framework.
General Banking Operations20Grievances, The RBI - Integrated Ombudsman SchemeProcedure, appeal mechanism and powers of the Ombudsman.
General Banking Operations21The Right to Information Act, 2005RTI applicability to public-sector banks and disclosure norms.
Functions of Banks22Appraisal and Assessment of Credit FacilitiesCreditworthiness, working-capital and term-loan assessment basics.
Functions of Banks23Operational Aspects of Loan AccountsDisbursement, interest application, review and renewal of limits.
Functions of Banks24Types of Collaterals and Their CharacteristicsLand, stocks, securities, LIC policies and their suitability as security.
Functions of Banks25Different Modes of Charging SecuritiesPledge, hypothecation, mortgage, lien and assignment.
Functions of Banks26DocumentationStamping, execution, limitation and proper loan documentation.
Functions of Banks27Non-Performing Assets / Stressed AssetsIRAC norms, asset classification, provisioning and resolution.
Functions of Banks28Important Laws Relating to Recovery of DuesSARFAESI, DRT, IBC and Lok Adalat recovery mechanisms.
Functions of Banks29Contracts of IndemnityIndemnifier-indemnified relationship and its banking use.
Functions of Banks30Contracts of Guarantee & Bank GuaranteeSurety, guarantee types and performance/financial guarantees.
Functions of Banks31Letters of CreditTypes of LC, UCPDC and documentary-credit mechanics.
Functions of Banks32Deferred Payment GuaranteeDPG structure, instalment guarantees and associated risk.
Functions of Banks33Laws Relating to Bill FinanceBill discounting, purchase and the law of negotiable instruments.
Functions of Banks34Credit Cards, Home / Personal / Consumer LoansRetail credit products, eligibility and operational aspects.
Functions of Banks35Priority Sector AdvancesPSL targets, sub-targets and categories under RBI norms.
Functions of Banks36Agricultural FinanceKCC, crop loans, investment credit and allied agriculture.
Functions of Banks37Finance to MFIs / Co-Lending with NBFCsMicrofinance lending and the co-lending model with NBFCs.
Functions of Banks38Micro, Small and Medium Enterprises (MSME)MSME classification, CGTMSE and dedicated lending schemes.
Functions of Banks39Government Sponsored SchemesPMMY, Stand-Up India, PMEGP and other flagship schemes.
Functions of Banks40Self-Help GroupsSHG-bank linkage, JLGs and group-lending mechanics.
Banking Technology41Operational Aspects of CBS EnvironmentCore Banking Solution architecture and day-to-day operations.
Banking Technology42Alternate Delivery Channels – Digital BankingATMs, internet, mobile banking and self-service channels.
Banking Technology43Data Communication Network and EFT SystemsNetwork basics, RTGS, NEFT and electronic fund transfer.
Banking Technology44Digital Payment Systems – NPCIUPI, IMPS, AePS, NACH and the NPCI payment ecosystem.
Banking Technology45Impact of Technology Adoption & TrendsHow technology reshapes banking models and customer experience.
Banking Technology46Security Considerations & Mitigation MeasuresInformation security, controls and risk mitigation in banks.
Banking Technology47Cyber Crimes / Fraud Risk ManagementCyber-crime types, fraud prevention and incident response.
Banking Technology48Technology Trends, e-RUPI, Fintech, RegTech, SupTechEmerging fintech, e-RUPI vouchers and regulatory technology.
Ethics in Banks & Financial Institutions49Ethics at the Individual LevelValues, integrity and ethical decision-making for bankers.
Ethics in Banks & Financial Institutions50Ethical Dimensions: EmployeesEmployee conduct, conflicts of interest and accountability.
Ethics in Banks & Financial Institutions51Work Ethics and the WorkplaceWorkplace ethics, fairness and professional behaviour.
Ethics in Banks & Financial Institutions52Banking Ethics: Changing DynamicsEvolving ethical challenges in a digital, regulated banking world.

🆕 Recently Updated Topics You Must Not Miss

Banking regulation moves fast, and the PPB paper increasingly tests the latest position. Pay special attention to these recently revised areas (always cross-check the exact current figures against the latest RBI Master Directions / IIBF notification):

  • RBI Integrated Ombudsman Scheme 2021: The 'One Nation One Ombudsman' framework consolidated the earlier separate schemes and widened coverage to digital-payment grievances. Expect direct questions on its scope, the appellate authority and turnaround timelines.
  • KYC / AML and periodic updation: RBI's Master Direction on KYC has been amended several times, including the treatment of video-based customer identification (V-CIP), risk categorisation and re-KYC periodicity. Study the current position rather than older norms.
  • MSME classification & PSL norms: The investment-and-turnover thresholds defining Micro, Small and Medium enterprises and the PSL Master Directions (including treatment of small & marginal farmers and weaker sections) have been revised — verify the latest limits, as older figures are now outdated.

We keep our PPB notes and tests synced with these updates, so the figures you revise here stay current.

Quick PPB One-Liners for Revision

Use these rapid-fire one-liners to lock in the high-yield PPB concepts before the exam:

Banker-Customer Relationship: A debtor-creditor relationship — the bank is the debtor for deposits and the creditor for loans.
KYC Pillars: Customer Acceptance Policy, Customer Identification, Risk Management and Monitoring of Transactions.
Garnishee Order: A court order attaching a customer's credit balance; the bank must freeze the amount specified.
Banker's Lien: An implied pledge — the bank's general right to retain securities for a customer's debt.
NRE vs NRO: NRE is freely repatriable and tax-free in India; NRO holds Indian income and is repatriation-restricted.
SARFAESI Act: Lets banks enforce security and recover NPAs without court intervention for secured creditors.
Priority Sector: Mandated lending to agriculture, MSME, education, housing, weaker sections and more under RBI norms.
RBI Ombudsman 2021: The Integrated Scheme — 'One Nation One Ombudsman' — for cost-free customer grievance redressal.

Free PPB Study Resources on Learning Sessions

A syllabus is only the start — you clear PPB by practising. Use the full Learning Sessions toolkit, all built around this exact syllabus:

  • 📝 Chapter-wise PPB mock tests — timed, exam-pattern MCQs with instant answers and explanations.
  • Chapter one-liners — bite-sized revision points (a sample set is below) for last-mile prep.
  • 🎮 Matching games — gamified drills that make banking terms, laws and payment systems stick.
  • 📚 Detailed notes & study-material PDFs — chapter-by-chapter notes you can download and revise offline.
  • 🎥 Live and recorded classes — concept-building sessions by Ashish Jain for every PPB topic.

Test Yourself — PPB Practice Questions

Try these hard, application-based questions. Tap Show Answer to check yourself and read the reasoning:

Q1. A bank receives a garnishee order attaching a customer's account that holds the proceeds of a term deposit not yet matured. How should the bank treat it?

  • a) Immediately remit the full deposit to the court
  • b) The order attaches only the debt due and payable, so an unmatured deposit is generally not attachable
  • c) Close the account and refuse all transactions
  • d) Ignore the order as deposits are protected
✅ Show Answer

Answer: b) The order attaches only the debt due and payable, so an unmatured deposit is generally not attachable

A garnishee order attaches debts that are 'due or accruing due' to the judgment-debtor. An unmatured fixed deposit is not yet payable, so it is generally outside the order's reach until maturity, whereas a credit balance in a savings/current account is attachable.

Q2. A customer issues a cheque on which the amount in words and figures differ. Under the Negotiable Instruments Act, how should the paying bank act?

  • a) Return the cheque unpaid as ambiguous
  • b) Pay the amount stated in figures
  • c) Pay the amount stated in words
  • d) Pay the lower of the two amounts
✅ Show Answer

Answer: c) Pay the amount stated in words

Section 18 of the Negotiable Instruments Act provides that where the amount in words and figures differ, the amount in words is the amount payable. Banks may, by practice, return such cheques, but the statutory position favours the words.

Q3. An exporter wants pre-shipment finance and a resident individual wants to remit funds abroad for education. Which framework governs the individual's outward remittance?

  • a) The Liberalised Remittance Scheme (LRS) under FEMA
  • b) Priority Sector Lending norms
  • c) The SARFAESI Act
  • d) The Banking Ombudsman Scheme
✅ Show Answer

Answer: a) The Liberalised Remittance Scheme (LRS) under FEMA

Outward remittances by resident individuals — including for education, travel or maintenance of relatives — are permitted under the LRS within the per-financial-year limit notified by RBI under FEMA. Always confirm the current ceiling from the latest RBI Master Direction.

Q4. A borrower's account shows interest and/or principal overdue for more than 90 days. For income-recognition purposes the account becomes:

  • a) A standard asset
  • b) A non-performing asset (NPA)
  • c) A priority sector asset
  • d) A contingent liability
✅ Show Answer

Answer: b) A non-performing asset (NPA)

Under RBI's IRAC norms, a term-loan account where interest or principal remains overdue for more than 90 days is classified as a non-performing asset, after which interest cannot be recognised on accrual but only on realisation.

Q5. A customer disputes a failed UPI transaction where the amount was debited but not credited to the beneficiary, and the bank fails to resolve it in time. Which avenue offers cost-free redressal?

  • a) The Debt Recovery Tribunal
  • b) The RBI Integrated Ombudsman Scheme 2021
  • c) The SARFAESI Act
  • d) The Lok Adalat for loan compromise
✅ Show Answer

Answer: b) The RBI Integrated Ombudsman Scheme 2021

Deficiency-in-service complaints, including digital payment failures, fall under the RBI Integrated Ombudsman Scheme 2021, which provides a free grievance-redressal mechanism once the bank's internal channel is exhausted or 30 days have elapsed.

Q6. A bank pays a crossed cheque over the counter in cash instead of through an account. What is the consequence?

  • a) The bank is fully protected under Section 85
  • b) The bank loses the statutory protection available for payment in due course of a crossed cheque
  • c) The crossing is automatically cancelled
  • d) The drawer becomes liable for the loss
✅ Show Answer

Answer: b) The bank loses the statutory protection available for payment in due course of a crossed cheque

A crossing is a direction to pay only through a banker (account). Paying a crossed cheque in cash over the counter is contrary to the crossing, so the paying bank forfeits the protection it would otherwise enjoy for a payment made in due course.

How to Prepare for the PPB Paper

Because PPB is broad and application-driven, a module-by-module approach works best:

  • Module A – General Banking Operations (Ch 1–21): the relationship law, KYC/AML, deposits, cheques and grievance redressal carry heavy, factual marks — make this your strong base.
  • Module B – Functions of Banks (Ch 22–40): the credit-and-recovery engine of the paper — drill NPA/IRAC norms, modes of charge, guarantees, PSL and government schemes until they are automatic.
  • Module C – Banking Technology (Ch 41–48): CBS, NPCI payment systems, cyber security and fintech are increasingly examined; keep current with new trends like e-RUPI.
  • Module D – Ethics (Ch 49–52): high-scoring and conceptual — quick to revise and a reliable mark-booster.
  • Revise with mocks + one-liners + games: alternate full-length mock tests with one-liner revision and matching games so accuracy and speed climb together.

Frequently Asked Questions

How many chapters are there in the PPB syllabus?

The PPB syllabus has 52 chapters spread across four modules — General Banking Operations, Functions of Banks, Banking Technology, and Ethics in Banks & Financial Institutions.

Is PPB the toughest paper in JAIIB?

Many candidates find PPB the most demanding JAIIB paper because of its sheer breadth — it spans banking law, credit, technology and ethics. With a module-wise plan and regular mock tests, however, it is very much scorable and directly useful on the job.

Where can I download the PPB syllabus PDF?

You can download the complete PPB syllabus PDF from the button above — it lists every chapter in the official IIBF order across all four modules.

How should I keep up with updated topics?

Follow RBI Master Directions for KYC/AML, PSL, MSME and the Integrated Ombudsman Scheme, and use our regularly-updated PPB notes and mock tests, which reflect the latest figures and circulars.

Start Your PPB Preparation Today

A clear syllabus is half the battle. Download the PPB syllabus PDF, map each module to a study block, revise with one-liners and games, and back it all with timed mock tests. With a structured plan and consistent practice, JAIIB Paper 2 — Principles & Practices of Banking — is well within your reach.

Ready to put this into practice?

Take a free mock test, download chapter PDFs, or watch a video class — all included on iibf.store.

Keep reading