JAIIB · RBWM

TECHNOLOGY IN RETAIL BANKING

Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Retail Banking and Wealth Management — JAIIB.

2 video classes 66 one-liners
Quick revision

One-liners from this chapter

Free sample — 8 of 66 rapid-fire Q&A cards.

Q

What is Core Banking Solution (CBS) and how does it benefit retail banking customers?

A

CBS is a centralized platform where all bank branches are connected to a central server, enabling customers to access their accounts and conduct transactions from any branch regardless of where the account was opened.

Q

What is a Point of Sale (PoS) terminal and how does it work in retail banking?

A

Electronic device that processes card payments at merchant outlets.

Q

What does the term 'Anywhere Banking' mean in the context of CBS?

A

Anywhere Banking means a customer can perform banking transactions at any branch of the bank across the country, as all branches share a common database through CBS.

Q

What is NEFT and what are its transaction settlement timings?

A

National Electronic Funds Transfer; settled in half-hourly batches from 8 AM to 7 PM.

Q

Which RBI guideline governs the security framework for internet banking in India?

A

RBI's Guidelines on Internet Banking issued in 2001, subsequently updated through various circulars, mandate that banks implement two-factor authentication and robust information security policies for internet banking.

Q

What is an Automated Clearing House (ACH) in Indian banking?

A

Electronic network for batch processing of credit and debit transactions.

Q

What is two-factor authentication (2FA) in the context of retail banking technology?

A

2FA is a security mechanism requiring customers to verify identity using two different credentials — typically a password (something known) and an OTP sent to a registered mobile (something possessed) — before completing online transactions.

Q

What is a debit card EMV chip and why is it more secure than magnetic stripe?

A

Microchip generating a unique transaction code, preventing card cloning.

Unlock all 66 one-liners

Self-quiz mode with hidden answers + printable deck.

Open the deck
Watch & learn

Video classes for this chapter

Master the full RBWM syllabus

Every chapter of Retail Banking and Wealth Management — videos, tests, notes and one-liner decks in one place.