PERFOMANCE MANAGEMENT
Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Advanced Bank Management — CAIIB.
One-liners from this chapter
Free sample — 8 of 66 rapid-fire Q&A cards.
What is Performance Management in the context of banking organizations?
Performance Management is a continuous process of identifying, measuring, and developing the performance of individuals and teams, aligning their performance with the strategic goals of the bank.
What is the primary difference between performance appraisal and performance management?
Appraisal is periodic review; management is continuous ongoing process.
What is the primary purpose of a Performance Appraisal system in banks?
The primary purpose is to evaluate an employee's job performance against pre-set targets, provide feedback, and inform decisions on promotions, increments, training, and career development.
What is the concept of Pay-for-Performance in bank HR management?
Linking employee compensation directly to measured performance outcomes.
What is the difference between Performance Appraisal and Performance Management?
Performance Appraisal is a periodic, retrospective evaluation of past performance, while Performance Management is a broader, ongoing process that includes goal-setting, coaching, feedback, and development planning throughout the year.
What is the BARS method of performance appraisal?
Behaviourally Anchored Rating Scale linking ratings to specific behaviours.
What is a Key Result Area (KRA) in bank performance management?
A KRA is a specific, measurable area of output for which an employee or department is responsible, directly linked to the bank's strategic objectives such as credit growth, NPA reduction, or CASA mobilisation.
What is the purpose of a mid-year performance review in banks?
To assess progress, provide feedback, and adjust goals if needed.
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