CAIIB · ABM · Chapter 11

Human Resource Development

Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Advanced Bank Management — CAIIB.

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Q

What are the three pre-conditions for an individual to deliver organizational goals?

A

Know expectations, have required capabilities, mechanisms to measure performance exist.

Q

Define HRD in banking context.

A

Organized learning activities producing positive behavioral changes enabling competence for present and future roles.

Q

Name four main features of HRD systems.

A

Planned systematic approach, continuous process, interdisciplinary, interconnected sub-systems.

Q

When HRD objectives are fulfilled, what triad results?

A

Higher productivity, lower costs, successful organizational growth.

Q

What does job analysis determine?

A

Tasks, methods, equipment, skills and attitudes required for successful job performance.

Q

Name four sources of data in job analysis.

A

Job holder, supervisor, customer feedback, experts/analysts.

Q

What is the output of job analysis process?

A

Job Description and Job Specification documents.

Q

Define training in organizational context.

A

Organized procedure increasing knowledge and skill for specific purpose.

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