CAIIB · HRM · Chapter 2

Human Resource Development Strategies and Systems

Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Human Resources Management (Elective) — CAIIB.

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Q

What is the primary objective of Human Resource Development (HRD) in banking organizations?

A

HRD aims to enhance the competencies, capabilities, and commitment of employees to help the organization achieve its strategic goals and improve overall performance.

Q

In Tuckman's group development model, what is the first stage where members get acquainted and group goals are unclear?

A

Forming — an orientation stage of confusion where members get to know each other

Q

How does HRD differ from traditional personnel management in banks?

A

HRD is proactive and development-oriented, focusing on continuous learning and capability building, whereas traditional personnel management was reactive and primarily administrative in nature.

Q

In Tuckman's model, which stage is characterized by recognition of differences and the emergence of group cohesion?

A

Norming — members recognise differences and the group begins to achieve cohesion

Q

What are the key subsystems of an HRD system as identified by T.V. Rao and Udai Pareek?

A

The key HRD subsystems include performance appraisal, potential appraisal, career planning, training, job rotation, rewards, employee welfare, organizational development, and feedback and counselling.

Q

In Tuckman's model, which stage represents the mature phase where the group operates with cohesion and high performance?

A

Performing — the mature, cohesive stage where the group functions effectively

Q

What is the role of a Performance Management System (PMS) in bank HRD strategy?

A

PMS aligns individual employee goals with organizational objectives, facilitates regular feedback, identifies training needs, and links performance outcomes to rewards and career advancement.

Q

What is the Ringelmann Effect in the context of group dynamics?

A

The phenomenon where average individual productivity drops as group size increases, due to social loafing

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