B PERFOMANCE MANAGEMENT
Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Advanced Bank Management — CAIIB.
One-liners from this chapter
Free sample — 8 of 65 rapid-fire Q&A cards.
What is Performance Management in the context of banking HR?
Performance Management is a continuous process of identifying, measuring, and developing the performance of individuals and teams, aligning their performance with the strategic goals of the bank.
What is the 'Strictness Bias' or 'Severity Error' in performance appraisal?
Rater consistently gives lower ratings than deserved to employees.
What is the primary purpose of a Performance Appraisal System in banks?
Performance appraisal aims to evaluate an employee's job performance against pre-set targets, provide feedback, and link performance outcomes to rewards, promotions, and training needs.
What is the BARS (Behaviourally Anchored Rating Scale) method of appraisal?
Appraisal method linking rating scales to specific behavioural examples.
What does the acronym KRA stand for in performance management?
KRA stands for Key Result Areas, which are the primary responsibilities or focus areas where an employee is expected to deliver results critical to the organisation's success.
What is the Critical Incident Method in performance appraisal?
Recording exceptionally good or bad employee behaviours for appraisal.
How does Management by Objectives (MBO) relate to bank performance management?
MBO is a goal-setting approach where managers and employees jointly define objectives, set performance standards, and then evaluate the employee against those agreed-upon goals at the end of the review period.
What is the Essay Method of performance appraisal?
Appraiser writes a descriptive narrative about employee's performance strengths and weaknesses.
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