CAIIB · HRM · Chapter 20

Contemporary Practices in Employee Engagement

Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Human Resources Management (Elective) — CAIIB.

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Q

Cognitive — What it reflects / Plain-English meaning?

A

What it reflects: Belief about the company and its values; Plain-English meaning: What the employee thinks

Q

Emotional — What it reflects / Plain-English meaning?

A

What it reflects: Feeling about colleagues & supervisors; Plain-English meaning: What the employee feels

Q

Behavioural — What it reflects / Plain-English meaning?

A

What it reflects: Commitment exhibited at work; Plain-English meaning: What the employee does

Q

Baby Boomers — Birth window (approx.) / Defining traits?

A

Birth window (approx.): 1947 – 1964; Defining traits: Hard-working, disciplined, value-driven, loyal to one employer

Q

Gen X — Birth window (approx.) / Defining traits?

A

Birth window (approx.): 1965 – 1981; Defining traits: Self-reliant, less optimistic, plans 1–2 jobs ahead

Q

Gen Y / Millennials / Net-Gen / echo-boomers — Birth window (approx.) / Defining traits?

A

Birth window (approx.): 1982 – 2001; Defining traits: Tech-savvy, freedom-driven, achievement-oriented, job-hopping is normal

Q

1 — Labour Code / Year / Scope?

A

Labour Code: Code on Wages; Year: 2019; Scope: Wages, bonus, equal remuneration

Q

2 — Labour Code / Year / Scope?

A

Labour Code: Industrial Relations Code; Year: 2020; Scope: Trade unions, standing orders, disputes

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