ORGANISATIONAL CULTURE & CREATIVITY & Corporate sustainability & Green HRM
Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Human Resources Management (Elective) — CAIIB.
One-liners from this chapter
Free sample — 8 of 65 rapid-fire Q&A cards.
What is organisational culture in the context of banking institutions?
Organisational culture refers to the shared values, beliefs, norms, and practices that shape employee behaviour and guide decision-making within a bank or financial institution.
What is Edgar Schein's model of organisational culture levels?
Artifacts, espoused values, and underlying assumptions form three levels.
How does a strong organisational culture benefit a bank?
A strong organisational culture improves employee alignment with institutional goals, reduces ethical lapses, enhances customer service consistency, and supports regulatory compliance.
What does the term 'cultural web' refer to in organisational studies?
Interconnected elements that reinforce an organisation's culture and paradigm.
What are the primary components of organisational culture identified by Schein?
Edgar Schein identified three levels: artifacts (visible structures and processes), espoused values (stated strategies and goals), and basic underlying assumptions (unconscious beliefs that drive behaviour).
What is 'clan culture' in the competing values framework?
A collaborative, family-like culture emphasising teamwork and employee development.
What is the role of leadership in shaping organisational culture in banks?
Leaders act as cultural architects by modelling desired behaviours, communicating vision, rewarding aligned conduct, and embedding values through policies and rituals.
What is 'adhocracy culture' in the competing values framework?
A dynamic, entrepreneurial culture focused on innovation and risk-taking.
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