JAIIB · PPB

Alternate Delivery Channels

Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Principles and Practices of Banking — JAIIB.

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Q

What is an Alternate Delivery Channel (ADC) in banking?

A

An Alternate Delivery Channel is any channel other than a traditional bank branch through which banking services are delivered to customers, such as ATMs, internet banking, mobile banking, and kiosks.

Q

What is a Cash Deposit Machine (CDM) and how does it help banking customers?

A

CDM allows customers to deposit cash without visiting a teller.

Q

Which RBI guideline governs the issuance and operation of credit and debit cards in India?

A

RBI's Master Circular on Credit Card, Debit Card and Rupee Denominated Co-branded Prepaid Card Operations of Banks governs card issuance and operations in India.

Q

What is a Passbook Printing Kiosk used for in alternate delivery channels?

A

It allows customers to print account statements without branch staff.

Q

What does ATM stand for and what is its primary function?

A

ATM stands for Automated Teller Machine; its primary function is to enable customers to perform basic banking transactions such as cash withdrawal, balance inquiry, and mini statement without human assistance.

Q

What is the maximum transaction limit for IMPS transfers in India?

A

The maximum IMPS limit is Rs. 5 lakh per transaction.

Q

What is a White Label ATM (WLA)?

A

A White Label ATM is an ATM set up, owned, and operated by a non-bank entity authorized by RBI, which provides ATM services to customers of all banks without displaying any specific bank's brand.

Q

What is the minimum transaction amount allowed under RTGS?

A

The minimum RTGS transaction amount is Rs. 2 lakh.

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