Alternate Delivery Channels
Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Principles and Practices of Banking — JAIIB.
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What is an Alternate Delivery Channel (ADC) in banking?
An Alternate Delivery Channel is any channel other than a traditional bank branch through which banking services are delivered to customers, such as ATMs, internet banking, mobile banking, and kiosks.
What is a Cash Deposit Machine (CDM) and how does it help banking customers?
CDM allows customers to deposit cash without visiting a teller.
Which RBI guideline governs the issuance and operation of credit and debit cards in India?
RBI's Master Circular on Credit Card, Debit Card and Rupee Denominated Co-branded Prepaid Card Operations of Banks governs card issuance and operations in India.
What is a Passbook Printing Kiosk used for in alternate delivery channels?
It allows customers to print account statements without branch staff.
What does ATM stand for and what is its primary function?
ATM stands for Automated Teller Machine; its primary function is to enable customers to perform basic banking transactions such as cash withdrawal, balance inquiry, and mini statement without human assistance.
What is the maximum transaction limit for IMPS transfers in India?
The maximum IMPS limit is Rs. 5 lakh per transaction.
What is a White Label ATM (WLA)?
A White Label ATM is an ATM set up, owned, and operated by a non-bank entity authorized by RBI, which provides ATM services to customers of all banks without displaying any specific bank's brand.
What is the minimum transaction amount allowed under RTGS?
The minimum RTGS transaction amount is Rs. 2 lakh.
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