Employees Feedback Reward System
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One-liners from this chapter
Free sample — 8 of 70 rapid-fire Q&A cards.
What are the two levels of employee feedback collection in banking?
Formal (instrument-based, documented) and informal (observation-based, undocumented).
State the Litwin–Stringer 9-dimension mnemonic for climate survey.
S–R–R–R–W–S–S–C–I: Structure, Responsibility, Reward, Risk, Warmth, Support, Standards, Conflict, Identity.
Which Litwin dimension do examiners frequently confuse with Reward in MCQs?
Standards (dimension 7) is swapped with Reward & Recognition (dimension 3).
Define compensation in banking context.
Money/remuneration for work plus organisational benefits: PF, gratuity, medical, LTC, allowances, retirement contributions.
Distinguish salary, wages and remuneration by employee level.
Salary: supervisory/clerical; Wages: labour grades; Remuneration: widest term, managerial staff.
Order the four wage concepts by magnitude from Committee on Fair Wages 1948.
Minimum Wage < Need-Based Minimum Wage < Fair Wage < Living Wage.
What does job evaluation rate—the job or the jobholder?
Job Evaluation rates the JOB, not the jobholder; ensures rational, defensible internal pay parity.
Which job evaluation method is most widely used in modern banking HR?
Point method; also ranking, classification (grade), and factor comparison are used.
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