CAIIB · HRM · Chapter 10

Organisational Effectiveness and Organisational Development

Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Human Resources Management (Elective) — CAIIB.

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One-liners from this chapter

Free sample — 8 of 84 rapid-fire Q&A cards.

Q

PLAN?

A

Understand current performance, prioritize, identify actions, plan for improvement

Q

DO?

A

Put systems/processes in place, take action, manage risk, help people perform better

Q

REVIEW?

A

Measure impact, review performance, speak to users/stakeholders, capture changing circumstances

Q

REVISE?

A

Apply lessons learned to refine future plans — make next cycle more efficient & effective

Q

Line Managers — process not driving greater performance?

A

61%

Q

Managers — not satisfied with the process?

A

56%

Q

HR Managers — not happy with the process?

A

50%

Q

The "WHAT"?

A

What did this person accomplish? What value delivered? Were business objectives achieved?

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