DELIVERY CHANNEL'S PART 2 & DELIVERY MODELS
Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Retail Banking and Wealth Management — JAIIB.
One-liners from this chapter
Free sample — 8 of 65 rapid-fire Q&A cards.
What is the primary purpose of an Automated Teller Machine (ATM) as a delivery channel in retail banking?
An ATM enables customers to perform basic banking transactions such as cash withdrawal, balance enquiry, and mini-statement without visiting a branch, providing 24x7 self-service access.
What is a Doorstep Banking Service and who is eligible for it?
Service delivering banking at home; senior citizens and differently-abled eligible.
What is the difference between an on-site ATM and an off-site ATM?
An on-site ATM is located within or adjacent to a bank branch premises, while an off-site ATM is installed at a separate location such as a shopping mall, railway station, or airport away from the branch.
What is a Tab Banking model used by banks for customer acquisition?
Tablet-based banking enabling account opening and KYC at customer location.
What is a White Label ATM (WLA) as per RBI guidelines?
A White Label ATM is an ATM set up, owned, and operated by a non-bank entity authorized by RBI, providing ATM services to customers of all banks without displaying any specific bank's branding.
What is Unified Payments Interface (UPI) and which organization manages it?
Real-time mobile payment system managed by NPCI.
Who can set up White Label ATMs in India as per RBI regulations?
Non-bank entities incorporated in India under the Companies Act with a minimum net worth of Rs. 100 crore can set up White Label ATMs after obtaining authorization from RBI under the Payment and Settlement Systems Act, 2007.
What is a Correspondent Banking arrangement in the context of international delivery?
One bank providing services on behalf of another bank in another country.
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