NPA management in banks: CAIIB ABM Guide to IRAC Norms
NPA management in banks is one of the most heavily tested and practically important topics in the CAIIB Advanced Bank Management (ABM) paper. A non-performing asset (NPA) is a loan or advance where interest or principal instalment remains overdue for more than 90 days. And the way banks identify, classify, provide for and recover these stressed accounts directly shapes their profitability and capital adequacy. For aspirants. A firm grasp of NPA management in banks means mastering the Reserve Bank of India's Income Recognition and Asset Classification (IRAC) norms, provisioning requirements and the legal recovery framework.
This guide walks through the full lifecycle of a stressed account. From the moment it slips into the special mention category to its eventual upgrade, write-off or recovery. The concepts here recur in numbers (provisioning sums) and theory (recovery routes) in nearly every CAIIB cycle, so it pays to learn them precisely.

What Makes an Asset Non-Performing: The 90-Day Rule
Under RBI's IRAC norms, an asset becomes non-performing when it ceases to generate income for the bank. The trigger is the 90-day overdue rule, applied differently across product types:
- Term loans: interest and/or principal instalment overdue for more than 90 days.
- Cash credit / overdraft: the account is "out of order" if the outstanding balance remains continuously in excess of the sanctioned limit/drawing power for 90 days, or there are no credits for 90 days.
- Bills purchased and discounted: the bill remains overdue for more than 90 days.
- Agricultural advances: overdue for two crop seasons (short-duration crops) or one crop season (long-duration crops).
Before an account turns NPA, RBI requires banks to flag early stress through Special Mention Accounts (SMA). SMA-0 covers principal or interest overdue up to 30 days, SMA-1 covers 31-60 days, and SMA-2 covers 61-90 days. This early-warning system is central to effective NPA management in banks because timely intervention at the SMA stage often prevents an eventual slippage. Understanding these timelines cold is essential, and you can drill them through practice questions on the CAIIB mock tests. The official master circular on the RBI website remains the definitive source for these definitions.
Asset Classification: Standard, Substandard, Doubtful and Loss
Once an asset is non-performing, banks classify it into one of three NPA categories, building on the performing "standard" category. Effective NPA management in banks depends on getting this classification right, because provisioning flows directly from it.
- Standard asset: a performing asset carrying normal business risk; not an NPA.
- Substandard asset: an account that has remained NPA for a period up to 12 months.
- Doubtful asset: an account that has remained in the substandard category for 12 months (i.e., NPA for more than 12 months).
- Loss asset: an account where loss has been identified by the bank, internal/external auditors or RBI inspection, but the amount has not yet been written off; recovery is considered uncollectible.
A key examination point is that classification is borrower-wise, not facility-wise — if one facility of a borrower is NPA, all facilities of that borrower are treated as NPA. Classification should be based on the realisability of security and not merely on the security's existence. Asset classification is also a moving target: a doubtful asset is further bucketed by how long it has stayed doubtful (up to one year, one to three years, and beyond three years), which changes the provisioning percentage applied to the secured portion. To reinforce these moving definitions, revise them alongside the broader syllabus on the CAIIB course page.

Provisioning Norms: The Numbers You Must Memorise
Provisioning is where ABM examiners test calculation skill. A provision is an amount set aside from profits to cover expected loan losses. And the percentage depends on the asset category and the security cover. The table below summarises the standard provisioning rates that drive day-to-day NPA management in banks.
| Asset category | Provision on secured portion | Provision on unsecured portion |
|---|---|---|
| Standard (general) | 0.25% to 1% depending on sector | |
| Substandard | 15% | 25% (additional, so 25% total on unsecured) |
| Doubtful up to 1 year | 25% | 100% |
| Doubtful 1 to 3 years | 40% | 100% |
| Doubtful above 3 years | 100% | 100% |
| Loss asset | 100% | |
Two pointers help in exam sums. First, for substandard unsecured exposures (where no realisable security exists), the provision rises to 25%, and for certain infrastructure exposures with safeguards it can be 20%. Second, provisioning interacts with income recognition: once an account is NPA, interest must be recognised only on actual receipt, not on an accrual basis, and any unrealised interest previously booked must be reversed. Accurate provisioning is the financial heart of NPA management in banks, and practising weighted-provision calculations is the single highest-yield activity for this chapter — try the scenario-based drills under concept-match practice to lock in the percentages.
Recovery and Resolution: SARFAESI, DRT and the IBC
The final pillar of NPA management in banks is recovery. Indian banks have a layered legal toolkit, and CAIIB expects you to distinguish the routes clearly.
- SARFAESI Act, 2002: lets secured creditors enforce security interest without court intervention by issuing a 60-day demand notice under Section 13(2), then taking possession of the secured asset. It does not apply to agricultural land or to dues below the prescribed threshold.
- Debt Recovery Tribunals (DRTs): established under the RDDBFI Act, 1993, DRTs adjudicate recovery suits filed by banks and financial institutions, with appeals to the Debt Recovery Appellate Tribunal (DRAT).
- Insolvency and Bankruptcy Code (IBC), 2016: a time-bound corporate insolvency resolution process administered through the National Company Law Tribunal (NCLT), aiming for resolution within 330 days.
- Lok Adalats and compromise settlements: useful for smaller-ticket accounts where negotiated one-time settlements (OTS) are practical.
Banks also use restructuring, sale to Asset Reconstruction Companies (ARCs), and technical write-offs to clean their balance sheets. The choice of route depends on ticket size, security available and the borrower's intent. International capital standards from the Bank for International Settlements reinforce why prompt provisioning and recovery protect a bank's capital adequacy. Keep current with regulatory updates through the IIBF news desk as recovery thresholds and norms are periodically revised.

What is the 90-day rule in NPA management?
The 90-day rule states that a loan becomes a non-performing asset when interest or principal instalment remains overdue for more than 90 days. For cash credit and overdraft accounts. The account is treated as NPA if it stays out of order or shows no credits for 90 continuous days, as defined under RBI's IRAC norms.
How are NPAs classified under IRAC norms?
NPAs are classified into three categories. A substandard asset has remained NPA for up to 12 months. A doubtful asset has stayed substandard for over 12 months. A loss asset is one where loss is identified but not yet written off. Classification is borrower-wise, so all facilities of an NPA borrower become NPA.
What provisioning applies to a substandard asset?
A substandard asset attracts a 15% provision on the secured portion. The unsecured portion attracts a higher 25% provision because no realisable security backs it. These percentages rise sharply as the account ages into doubtful and loss categories, eventually reaching 100% provisioning for fully doubtful and loss assets.
What is the SARFAESI Act used for?
The SARFAESI Act, 2002 empowers secured creditors to recover NPAs by enforcing security interest without court intervention. The bank issues a 60-day notice under Section 13(2), and if the borrower fails to pay, it can take possession of and sell the secured asset. It excludes agricultural land and very small dues.
Conclusion: Turn NPA Theory into CAIIB Marks
Strong command of NPA management in banks rewards you twice over: it secures the high-weight ABM questions on IRAC classification, provisioning sums and recovery law, and it builds the regulatory intuition every banker needs on the job. Revise the 90-day rule, the four asset categories, the provisioning table and the SARFAESI-DRT-IBC trio until they are second nature. Then test yourself under timed conditions on the CAIIB practice classes and mock tests, cross-check the latest norms on the IIBF official site, and you will walk into the exam ready to convert this chapter into guaranteed marks.
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