B Human implications of organization
Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Advanced Bank Management — CAIIB.
One-liners from this chapter
Free sample — 8 of 65 rapid-fire Q&A cards.
What does 'human implications of organization' primarily refer to in the context of bank management?
It refers to the impact that organizational structure, culture, policies, and processes have on the behavior, attitudes, motivation, and performance of employees within a bank.
What is the concept of 'organizational citizenship behavior' in banks?
Voluntary employee actions that benefit the organization beyond formal duties.
How does organizational structure influence employee behavior in banks?
Organizational structure determines authority relationships, communication channels, and work responsibilities, which directly affect employee motivation, job satisfaction, and performance.
What does 'organizational entropy' mean in a banking institution?
Tendency of organizations to decline in efficiency without active management intervention.
What is the significance of the 'span of control' in a banking organization?
Span of control refers to the number of subordinates a manager can effectively supervise; a narrow span allows closer supervision while a wider span promotes employee autonomy and reduces management costs.
How does the 'Peter Principle' affect human resource management in banks?
Employees are promoted until they reach their level of incompetence.
How does centralization of authority affect employee motivation in banks?
High centralization concentrates decision-making at the top, often reducing employee autonomy and initiative, whereas decentralization empowers lower-level staff and enhances motivation and responsiveness.
What is 'organizational resilience' and its importance for bank employees?
An organization's ability to absorb disruption and adapt while maintaining core functions.
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