PERFORMANCE MANAGEMENT
Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Human Resources Management (Elective) — CAIIB.
One-liners from this chapter
Free sample — 8 of 66 rapid-fire Q&A cards.
What is Performance Management in the context of banking organizations?
Performance Management is a continuous process of identifying, measuring, and developing the performance of individuals and teams, aligning their performance with the strategic goals of the bank.
What is the purpose of a performance calibration session in banks?
To ensure consistency and fairness in performance ratings across teams.
What is the primary objective of a Performance Management System (PMS) in banks?
The primary objective is to improve organizational effectiveness by ensuring that individual and team performance is aligned with the bank's strategic objectives and business goals.
What is a cascade approach in performance goal setting in banks?
Aligning individual goals downward from organisational strategic objectives.
What is the difference between Performance Appraisal and Performance Management?
Performance Appraisal is a periodic review activity, whereas Performance Management is a continuous, year-round process that includes goal-setting, coaching, feedback, and development in addition to appraisal.
What is the graphic rating scale method in performance appraisal?
A scale rating employees on traits like quality, teamwork, and punctuality.
What does the acronym KRA stand for in performance management?
KRA stands for Key Result Area, which defines the main areas where an employee is expected to deliver results critical to the success of the organization.
What does the term 'performance gap' mean in HR management?
The difference between actual performance and desired performance standards.
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