CAIIB · ABM

Fundamentals of human resources management

Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Advanced Bank Management — CAIIB.

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Q

What is the primary objective of Human Resource Management in a bank?

A

The primary objective of HRM in a bank is to ensure the right people with the right skills are placed in the right roles to achieve organizational goals efficiently and effectively.

Q

What is the meaning of 'organisational culture' in banking HRM?

A

Shared values, beliefs, and norms guiding employee behaviour

Q

How does HRM differ from traditional personnel management?

A

HRM is a strategic, proactive approach that aligns human capital with organizational goals, whereas traditional personnel management was largely administrative, focusing on record-keeping and compliance.

Q

What is the concept of 'job enrichment' in HR management?

A

Adding more meaningful tasks to increase motivation and responsibility

Q

What does the term 'human capital' mean in the context of banking HRM?

A

Human capital refers to the collective skills, knowledge, experience, and competencies of a bank's employees that contribute to its productivity and competitive advantage.

Q

What is 'job rotation' and how does it benefit bank employees?

A

Moving employees across roles to broaden skills and reduce monotony

Q

What are the four key functions of HRM in a banking organization?

A

The four key functions are: acquisition (recruitment and selection), development (training and career growth), motivation (compensation and performance management), and maintenance (employee welfare and retention).

Q

What is 'job enlargement' in HRM?

A

Horizontally expanding job scope by adding similar tasks

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