HRM and IT
Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Advanced Bank Management — CAIIB.
One-liners from this chapter
Free sample — 8 of 51 rapid-fire Q&A cards.
Define HRIS in banking context.
Integrated technology platform capturing, storing, processing and reporting all employee-related information.
What is the primary business case for IT in HRM?
Eliminates duplication, enables evidence-based decisions, ensures statutory compliance and enriches employee profiles.
Distinguish static vs dynamic data in HRIS.
Static data (bio-data, qualifications) entered once; dynamic data (leave, attendance, performance) updated regularly.
Define Knowledge Management per Wilcox (1997).
Systematic process of creating, capturing, storing, distributing and applying organisational knowledge.
Which two KM activities depend most on culture, not IT?
Creating and pulling knowledge rely on interpersonal interaction and organisational culture.
Explain tacit vs explicit knowledge in banking.
Tacit: uncodifiable (dealer intuition); explicit: documented (policies, procedures, manuals).
What is HR research's scope in HRIS-enabled banks?
Systematic investigation of recruitment, appraisal, training trends and workforce engagement pulse.
Name five modern training delivery channels.
Interactive multimedia, video conferencing, computer simulation, VR/AR, mobile learning (m-learning).
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