CAIIB · HRM

TRAINING METHODOLOGY

Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Human Resources Management (Elective) — CAIIB.

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Q

What is the primary objective of training in banking organisations?

A

The primary objective of training is to bridge the gap between existing employee competencies and the competencies required to perform job roles effectively, thereby improving overall organisational performance.

Q

What is 'andragogy' and how does it differ from pedagogy in bank training?

A

Andragogy is adult-focused self-directed learning, unlike child-centred pedagogy.

Q

How does 'on-the-job training' differ from 'off-the-job training'?

A

On-the-job training takes place at the actual work station where employees learn while performing real tasks, whereas off-the-job training occurs away from the workplace in classrooms, training centres, or simulation environments.

Q

What is the 'lecture method' and what is its main limitation as a training tool?

A

One-way knowledge delivery; limited participant engagement and retention.

Q

What is the 'Training Needs Analysis' (TNA) and why is it the first step in the training cycle?

A

Training Needs Analysis is a systematic process of identifying gaps between current performance and desired performance levels. It is the first step because without correctly diagnosing needs, training resources may be wasted on irrelevant content.

Q

What is 'discovery learning' as a training methodology?

A

Learners explore and derive knowledge through inquiry and experimentation themselves.

Q

What are the three levels at which Training Needs Analysis is typically conducted?

A

TNA is conducted at the organisational level (strategic priorities), the occupational or job level (tasks and competencies required), and the individual level (personal skill gaps of each employee).

Q

What is the 'group discussion method' in training and what skill does it primarily develop?

A

Collaborative topic exploration; primarily develops communication and analytical skills.

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