CAIIB · HRM

EMPLOYEE DEVELOPMENT & TRAINING METHODOLOGY

Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Human Resources Management (Elective) — CAIIB.

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Q

What is the primary objective of employee training in banking organizations?

A

The primary objective is to bridge the gap between existing employee competencies and the competencies required to perform current or future job roles effectively, thereby improving individual and organizational performance.

Q

What is 'sensitivity training' (T-group training) used for in management development?

A

To improve interpersonal skills and self-awareness through group feedback

Q

How does 'training' differ from 'development' in the context of HR management?

A

Training is short-term, job-specific, and focuses on improving current performance, while development is long-term, broader in scope, and prepares employees for future roles and responsibilities.

Q

What is the 'Johari Window' model and how is it applied in employee development?

A

A self-awareness model showing known/unknown aspects of self to others

Q

What is a Training Needs Analysis (TNA) and why is it conducted?

A

TNA is a systematic process of identifying gaps between current employee skills and desired performance standards. It is conducted to ensure that training interventions are targeted, relevant, and cost-effective.

Q

What is 'andragogy' and how does it differ from 'pedagogy' in training design?

A

Andragogy is adult learning theory; pedagogy focuses on child-directed learning

Q

What are the three levels at which Training Needs Analysis is typically conducted?

A

TNA is conducted at three levels: organizational level (aligning training with business goals), operational/job level (identifying skills required for specific roles), and individual level (assessing each employee's skill gaps).

Q

What is a 'training needs gap' in the context of employee performance?

A

The difference between current skill levels and required competency standards

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