EMPLOYEE MOTIVATION
Chapter notes, video classes, MCQ practice tests and quick-revision one-liners for Human Resources Management (Elective) — CAIIB.
One-liners from this chapter
Free sample — 8 of 66 rapid-fire Q&A cards.
What is motivation in the context of human resources management?
Motivation is the internal drive that energizes, directs, and sustains employee behaviour towards achieving organisational goals. It influences the intensity and persistence of effort put in by an employee.
What is the primary purpose of motivation in an organisational setting?
To energise, direct, and sustain employee behaviour toward goals.
Which psychologist proposed the Hierarchy of Needs theory relevant to employee motivation?
Abraham Maslow proposed the Hierarchy of Needs theory, which arranges human needs into five levels: physiological, safety, social, esteem, and self-actualisation, each motivating behaviour when unsatisfied.
Which factor in Herzberg's theory includes salary, working conditions, and job security?
Hygiene factors (maintenance factors).
What are the two categories of factors in Herzberg's Two-Factor Theory?
Herzberg identified Hygiene factors (e.g., salary, working conditions, job security) that prevent dissatisfaction, and Motivators (e.g., achievement, recognition, responsibility) that actively drive job satisfaction and motivation.
What are the three needs identified in McClelland's Acquired Needs Theory?
Need for achievement, affiliation, and power.
How does McGregor's Theory X characterise employees?
Theory X assumes employees are inherently lazy, dislike work, avoid responsibility, and must be controlled and coerced to achieve organisational objectives.
What does 'valence' mean in Vroom's Expectancy Theory?
The value or desirability an individual places on a specific outcome.
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